Highly motivated, self-directed individual with over 10 years experience in maintaining a fast pace and pivotal role in dynamic environments. Seasoned in conducting comprehensive credit history analysis and devising recommended financial solutions.
Overview
8
8
years of professional experience
Work History
Senior Loan Processor
Lennar Mortgage
2024.03 - Current
Closed 25 loans during quarter end within furst 90 days, exceeding monthly metrics and contributing to overall team success in achieving departmental goals.
Review loan files for completeness, identify missing documentation, look for red flags, and generate condition lists for clients.
Assist clients in understanding complex financial documents required while working quickly to have loans final approved 7 days prior to close date.
Senior Loan Processor
KBHS Home Loans
2019.09 - 2023.11
In charge of pre-underwriting loans and identifying any problems by highlighting deficiencies early on and notifying loan officer which resulted in a 20% increase in loan approval
Developed a checklist of typical documents needed per loan program, reducing the review cycle by 30% each month
Worked with management, underwriters, loan originators, closers, clients, title agents and appraisers throughout loan process to ensure effective communication on each loan, increasing positive customer surveys by over 50%
Assessed the borrowers profile in detail and assisted loan officer in determining the borrower's ability to repay the loan by reviewing employment, calculating income and examining credit.
Mortgage Loan Processor
NVR Mortgage
2018.08 - 2019.09
Managed a pipeline of 65-80 loans by setting calendar appointments/ reminders, working on priority loans and documenting a summary of what is still needed on each loan
Ordered appraisals, verifications of employment, drive reports, credit reports, home owners insurance policies and title paperwork
Processed FHA,VA,USDA, Bond and Conventional loans
Provided exceptional customer service to home buyers, branch personnel and homebuilding divisions throughout the entire loan process, which built a strong rapport and trust amongst all parties
Analyzed credit documents for accuracy and compliance with investor and agency guides.
Mortgage Loan Closer
Wells Fargo Home Mortgage
2016.10 - 2018.08
Ensured that any necessary information such as deed of trust, title commitments and insurance papers are verified in accordance with state and federal regulations
Scheduled time and locations for loan closings with borrowers and title settlement agents, confirming necessary parties are present and all conditions set for the loan were met
Created closing packages to be sent to the closing table, input final charges on the closing disclosure to balance fees with settlement agents and authorized funding to finalize the loan
Sustained close relationships with broker partners and closing settlement agents throughout the closing process to ensure a smooth closing process.
Education
Passed NMLS Safe Test
06.2024
BACHELOR OF ARTS AND SCIENCES - COMMUNICATION, BUSINESS ADMINISTRATION -
University of Toledo
Toledo, Ohio
12.2008
Skills
Financial Modeling
Risk Management
Negotiations
Training and Mentoring
Customer Retention
Client Management
Sales and Customer Service
Accomplishments
Received 8 "Top Performer" awards. Launched and built guidelines that were used throughout the organization.
Won "Highest Resolution Rate" throughout the department in the first 90 days of being a new hire.
Received "Team Player of the Month" for being the go to person on the team for escalation calls.
Won "Employee of the Quarter" for most loans closed and overall performance.
Technology Skills
Proficient in OneNote
Word
Citrix
Outlook
Adobe Pro/Acrobat
Encompass and Orijin software
Timeline
Senior Loan Processor
Lennar Mortgage
2024.03 - Current
Senior Loan Processor
KBHS Home Loans
2019.09 - 2023.11
Mortgage Loan Processor
NVR Mortgage
2018.08 - 2019.09
Mortgage Loan Closer
Wells Fargo Home Mortgage
2016.10 - 2018.08
Passed NMLS Safe Test
BACHELOR OF ARTS AND SCIENCES - COMMUNICATION, BUSINESS ADMINISTRATION -
University of Toledo
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