EPIC

The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.
Job Duties/Responsibilities:
Technical Support Resource to claimants
Insurance billing
Eligibility Determination
Insurance Verification
Medical terminology
Medical insurance
Payment collection
Interpreting physician orders
MS Office
Multitasking Abilities
Analyzing claims
Risk identification
Revenue cycle analysis
EPIC
Sharepoint
Miscrosoft Office 365
Adobe Acrobat
Microsfot Visio
Meditech
Citrix
CUBS Business System
MyCHart
Basic Life