Experienced business owner with a successful career in the wireless retail industry with a demonstrated history of driving profitability, operational efficiency and strategic growth. Skilled in B2B Sales, planning, developing, and executing project initiatives for company growth.
Overview
10
10
years of professional experience
Work History
Co-Founder
Prepaid Recon LLC
Houston, TX
05.2021 - Current
Drafted strategic plans for launching new products or services into the marketplace.
Managed overall workflow of projects from conception to completion.
Directed company-wide efforts towards achieving established goals and objectives.
Oversaw overall company operations including budgeting, forecasting and financial reporting.
Developed and implemented strategic business plans to guide the startup from conception to operational success.
Business Operations Manager
Prime Communications AT&T
Houston, TX
11.2021 - 11.2022
Communicated investigation findings, areas of opportunity and future prevention techniques to drive loss prevention improvements.
Used multiple reporting tools for data analysis, and collaborated with internal partners to identify inventory defects and created strategic approaches to mitigate losses.
Oversee a team of 15 people across various departments spanning multiple regions and evaluated their performances.
Reduced inventory shrinkage by 40% YOY by implementing various security measures, and enhancing current training methods.
Business Operations Analyst
Prime Communications AT&T
Houston, TX
03.2019 - 10.2021
Tracked, analyzed and interpreted inventory trends of over 2000 locations to determine appropriate resources and strategies
Partnered with Loss Prevention team to eliminate store discrepancies, and established supply/inventory control management functions
Supported Inventory and Loss Prevention departments in operational improvements and resolution of store inventory problems to deliver smooth flow of store sales
Retail Sales Representative
Prime Communications AT&T
Houston, TX
03.2018 - 02.2019
Accomplished #1 Rank in Individual Sales in the entire district three consecutive times
Present sales solutions and up-sell customers At&t services based on their previous experience and preferences
Maintain and surpass sales quota for handsets, activation's, and cellular accessories in a commissioned environment.
District Sales Manager
Jacob Telecom
Houston, TX
08.2014 - 09.2017
Over looked sales, inventory, maintenance, and revenue for 7 multi carrier cellphone stores
Administered systems and programs to reduce loss, maintain inventory control and provide broadband customer service
Increased overall sales by 20% by developing, initiating, and managing social media accounts and expanding business network
Education
Some College (No Degree) - Management Information Systems
University of Houston
Skills
Business Development Operations Management Startup Founder Leadership & Team Development Project Management & Execution Loss Prevention B2B Sales Customer Relations Staff Management
Activities
High School Student Mentor, Houston Muslim Group Volunteer, Houston Cricket Club Member, DVC - Cricket Team Vice Captain
Timeline
Business Operations Manager
Prime Communications AT&T
11.2021 - 11.2022
Co-Founder
Prepaid Recon LLC
05.2021 - Current
Business Operations Analyst
Prime Communications AT&T
03.2019 - 10.2021
Retail Sales Representative
Prime Communications AT&T
03.2018 - 02.2019
District Sales Manager
Jacob Telecom
08.2014 - 09.2017
Some College (No Degree) - Management Information Systems
University of Houston
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