Farhannah Abdul-haqq
York,SC
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at TMOA Food Service. Proven ability to enhance guest satisfaction through personalized service and efficient food delivery. Skilled in managing inventory and maintaining cleanliness standards, contributing to seamless dining experiences and successful events.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Community Service
South Carolina
01.2019 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Trained and mentored new staff on operational procedures and service standards.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Streamlined order processing, enhancing efficiency in food delivery and service timing.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Wedding Server
TMOA Community Wedding Service
South Carolina
01.2019 - Current
- Delivered exceptional service during wedding ceremonies, ensuring guest satisfaction and smooth operations.
- Coordinated with vendors to manage timelines and logistics for seamless event execution.
- Trained new servers on best practices for customer engagement and service standards.
- Managed table setups and decorations to align with client specifications and themes.
- Assisted in creating memorable experiences through personalized service and attention to detail.
- Streamlined workflow processes to improve efficiency during peak service times at events.
- Led a team of servers, fostering collaboration and maintaining high performance standards.
- Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Maintained a clean and organized environment for guests, promptly addressing any spills or messes to uphold venue cleanliness.
- Contributed to successful events by efficiently setting up tables, chairs, and place settings according to the client''s specifications.
- Arranged linens and table settings according to seating plan and event theme.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Associate of Science - Science
York Technical College
Rock Hill, SC04.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Food running
- Table bussing
- Dining area maintenance
- Table setting
- Food station setup
Certification
Certification in CPR
Certification in First Aid
Timeline
Server
Community Service
01.2019 - Current
Wedding Server
TMOA Community Wedding Service
01.2019 - Current
Associate of Science - Science
York Technical College