Farhiya Ismail
St. Paul,MN
Summary
Motivated and adaptable professional with dual degrees in Accounting and Management Information Systems from Metropolitan State University. Experienced in administrative support, interpretation services, education support, and customer relations. Strong background in communication, data management, organization, and problem-solving with the ability to work effectively in fast-paced environments. Seeking opportunities in accounting, administration, office support, or business operations where I can contribute strong analytical and interpersonal skills.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Substitute Teacher
Kelly Services
06.2022 - Current
- Served in long-term substitute teaching assignments, managing full classroom responsibilities including lesson delivery, student assessment, and classroom management.
- Led classrooms independently up to 60 students for extended assignments, ensuring continuity in curriculum delivery and student engagement.
- Assisted special education students with academic and behavioral support, ensuring adherence to individualized education plans (IEPs).
Volunteer Administrator
Dar Al-Hijra
03.2018 - Current
- Managed coordination of parking strategies to enhance event operations, ensuring efficiency and accessibility.
- Operated arrangements for prayer services, optimizing space and flow for large crowds including 1200 people.
- Implemented process improvements to streamline office workflows and reduce turnaround time.
Tax Associate
Block Advisors
10.2025 - 04.2026
- Prepared and reviewed individual tax returns in compliance with IRS and state regulations.
- Analyzed client financial data to identify eligible deductions and tax credits.
- Verified W-2s, 1099s, and supporting documentation to ensure accuracy and completeness.
Interpreter (English, Somali, Swahili)
Intelligere
07.2019 - 07.2020
- Facilitated clear communication between diverse language speakers in high-pressure environments.
- Provided cultural context to enhance understanding and effectiveness during interactions.
- Interpreted 30% remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Education
Bachelor of Science - Management Information Systems and Accounting
Metropolitan State University
St. Paul, MN12-2022
Skills
- Microsoft Excel
- Tax Preparation
- Team Collaboration
- Data Analysis
- Verbal and written communication
- Behavior modeling
- Discipline
Certification
Minnesota substitute teaching license
SAP Recognition Award
Computerized Accounting Certificates (Quickbooks)
Languages
English
Somali
Swahili
Timeline
Tax Associate
Block Advisors
10.2025 - 04.2026
Substitute Teacher
Kelly Services
06.2022 - Current
Interpreter (English, Somali, Swahili)
Intelligere
07.2019 - 07.2020
Volunteer Administrator
Dar Al-Hijra
03.2018 - Current
Bachelor of Science - Management Information Systems and Accounting
Metropolitan State University
Awards Certifications Interests
- SAP Recognition Award
- Minnesota Substitute Teaching License
- Computerized Accounting Certificate (Quickbooks)