Farhiya Omar
6184 Cooper Colony Dr,OH
Summary
Dynamic Retail Sales Associate with proven expertise at Macy's Department Store, excelling in customer engagement and complaint management. Demonstrated ability to operate cash registers efficiently while delivering exceptional service. Recognized for enhancing customer satisfaction and fostering teamwork, contributing to a positive shopping experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Macys Department Store
09.2007 - 10.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
Education
Diploma - High School Administration
Roosevelt
St Louis, MO05.2007
Skills
- Department reset
- Complaint management
- Cash register operation
- Product demonstrations
- Teamwork
- Customer engagement
- Independent judgement
Accomplishments
Certificate of program completion
Clinical Laboratory
Choose $ opportunities certificate
Major unusual incident training
Macy’s shining & rising September 2011
Affiliations
Fort Hayes metropolitan education center
2005-2006
Most improved students clinical laboratory assisting
Certificate of program completion
Clinical Laboratory
Certification
Certificate of program completion
Clinical Laboratory
Choose & opportunities major unusual incident training
Certificate of successful completion STNA
Languages
Somali
Native or Bilingual
Additional Information
I’m mom of 6 children
Software
Good
Timeline
Retail Sales Associate
Macys Department Store
09.2007 - 10.2012
Diploma - High School Administration
Roosevelt
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