Overview
Work History
Education
Skills
Profile - Career Objective
Timeline
Generic

Faria Uddin

Miami,FL

Overview

3
3
years of professional experience

Work History

Supervisor, Server, Banquet Assistant Manager

Congress Hall
05.2022 - Current
  • Efficiently balanced priorities and executed duties in a timely manner, including coordinating weddings, corporate meetings, and restaurant support during dining service
  • Demonstrated outstanding communication skills, building strong relationships with staff and guests to enhance customer satisfaction and loyalty
  • Prepared month-end reports on Excel, conducting detailed analysis to identify opportunities for profit margin improvement and waste reduction, resulting in enhanced financial performance
  • Maintained flexibility, working double shifts during peak periods to uphold guest service standards and ensure operational excellence.

Sales Associate Trainer

Trader Joe’s
11.2021 - 04.2022
  • Possessed excellent communication skills, fostering positive relationships with customers, and contributing to a welcoming atmosphere
  • Engaged customers to make grocery shopping an exciting adventure, ensuring a positive and memorable experience for all patrons
  • Worked collaboratively within a team environment to achieve organizational goals, contributing to a cohesive and efficient work culture
  • Operated the cash register with efficiency and enthusiasm, providing prompt and friendly service to customers during checkout.

Front Desk Supervisor

Castle Group at Vizcayne Condominiums
01.2021 - 10.2021
  • Provided premium customer service within a luxury condominium complex, managing access control and greeting/checking in residents and guests
  • Resolved complaints and issues promptly, escalating to the Community Association Manager when necessary, to ensure resident satisfaction and retention
  • Maintained detailed shift activity logs, including incident reports and records, to support security and operational efficiency
  • Monitored and responded to Emergency Response and Electronic Security Control Systems, ensuring compliance with safety protocols.

Education

Bachelor of Science - Biomedical Engineering

Florida International University
Miami, FL
04.2024

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Interpersonal/Building Relationships
  • Employee Motivation
  • [Excel] experience
  • [PowerPoint] experience

Profile - Career Objective

Dedicated and results-driven sales professional with a proven track record in delivering exceptional customer service and maximizing profitability. Seeking a dynamic sales position where I can leverage my diverse experience in hospitality management, training, and client relations to drive revenue growth and exceed sales targets.

Timeline

Supervisor, Server, Banquet Assistant Manager

Congress Hall
05.2022 - Current

Sales Associate Trainer

Trader Joe’s
11.2021 - 04.2022

Front Desk Supervisor

Castle Group at Vizcayne Condominiums
01.2021 - 10.2021

Bachelor of Science - Biomedical Engineering

Florida International University

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Faria Uddin