Farida Lugembe
Santa Monica,CA
Summary
My current objective is to obtain a permanent full-time position that will fully utilize my aptitude and talents in a setting where my experience and skills will be challenged.
Overview
24
24
years of professional experience
Work History
Financial Aid Administrator/Director
Emperor’s College Graduate School of Traditional Oriental Medicine
Santa Monica, CA
10.2011 - Current
- Earned promotion following above average performance and demonstrating ability to quickly learn and master complex concepts.
- Develop and implement financial aid policy and procedures which ensure the financial aid office is operating within federal, state, local, and institutional regulations and guidelines. Set goals and objectives for the Emperor’s Financial Aid Office.
- Collaborate with other departments to periodically inform them of regulation updates which impact them.
- Provide entrance interview to all prospective students and exit interviews for all potential graduates and withdrawn or terminated students.
- Package and process funding through the PowerFAIDS system to ensure timely processing of funding to student’s account.
- Provide students with Official Award letters of approved funding eligibility and verify student’s funding eligibility at time of disbursement. Monitor SAP, determine and monitor financial aid warnings and probation.
- Prepare applicable reports i.e. Student Status Confirmation Report (SSCR), Return to Title IV (R2T4) calculation reports, and default management reports.
- Administer GI Bill – Post 911 and Vocational Rehabilitation.
Continuing Education Coordinator/Financial Aid Advisor/Bookstore Library Manager
Emperor’s College Graduate School of Traditional Oriental Medicine
Santa Monica, CA
09.2009 - 10.2011
- Established an accomplishment-driven career highlighted by rapid acceleration to increasingly responsible positions.
- Reviewed and planned continuing education programs, coordinated registration process for courses and conferences; determined limitation or extension of enrollment proceedings. Prepared course curriculum materials and submitted to committee for approval.
- Prepared supporting documents for courses and conferences including sign-in sheets, handouts, course evaluations and certificates.
- Prepared and coordinated advertising materials for programs; developed advertisements, brochures and flyers.
- Counseled and advised students about financial aid eligibility, application procedures, programs, costs, indebtedness, money and management and financial planning; individualized information to the particular needs and situation of the student.
- Coordinated, supervised and implemented work policies, methods, and procedures for all operations of a college bookstore.
- Authorized expenditures for the bookstore and library.
- Investigated consumer and staff complaints and took appropriate action.
Financial Aid Advisor/Doctoral Program Assistant/ Student Accounts
Emperor’s College Graduate School of Traditional Oriental Medicine
Santa Monica, CA
10.2006 - 09.2009
- Assists with day-to-day operations and maintain up-to-date financial aid records including student files.
- Assists in the development of financial aid procedures and participate in professional development activities.
- Process and retrieve Student Aid Report corrections, prepare student’s files for exit interviews and update the financial aid fund transactions into the main system.
- Update student tuition refunds to the main system, divide and Sort Financial Aid checks between school and student Funds and distribute Financial Aid check to students.
Office Manager/Customer Service Manager
Nexus Appraisal Services
Marina Del Rey, CA
03.2004 - 10.2006
- Assigned and regulated clerical and appraiser’s functions. Delegated responsibilities among the appraisal staff and ensured that no one was overloaded with work. Invoiced clients and managed accounts payable.
- Oversaw the entire selection and recruitment procedure of the new candidates. Meetings with the senior management to review performance of the company and the staff.
- Handled customer complaints and inquiries, resolved any interdepartmental and personal disputes in the office.
Sales Representative
Express Clothing Store
Santa Monica, CA
03.2002 - 02.2004
- Customer service, cashier, update inventory, weekly sales reports, window display design, adhere to company security policies.
- Data entry, maintain inventory of all parts and products, answer phones, resolve customer problems, sales reports.
Education
Bachelor of Science - Business Administration (with a concentration and Management)
California State University Northridge
Northridge, CA01.2002
Skills
- Verbal communication
- Microsoft office
- Data interpretation
- Financial planning
Timeline
Financial Aid Administrator/Director
Emperor’s College Graduate School of Traditional Oriental Medicine
10.2011 - Current
Continuing Education Coordinator/Financial Aid Advisor/Bookstore Library Manager
Emperor’s College Graduate School of Traditional Oriental Medicine
09.2009 - 10.2011
Financial Aid Advisor/Doctoral Program Assistant/ Student Accounts
Emperor’s College Graduate School of Traditional Oriental Medicine
10.2006 - 09.2009
Office Manager/Customer Service Manager
Nexus Appraisal Services
03.2004 - 10.2006
Sales Representative
Express Clothing Store
03.2002 - 02.2004
Bachelor of Science - Business Administration (with a concentration and Management)
California State University Northridge