Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faride Hale

Henderson

Summary

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

10
10
years of professional experience

Work History

LEVEL 2 PRS CASE MANAGER

APPLIED INTELLECT, LLC
02.2025 - Current
  • Carry a case minimum caseload of 15 PRS cases, services are provided virtually and in person every 90 days.
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances.
  • Provide ongoing case management services to children and families based on their assessed needs.
  • Maintain a high standard of record-keeping according to AI and ORR policies and procedures utilizing the UC Portal and internal software systems.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.

REMOTE CASE MANAGER

ENDEAVORS
10.2023 - 01.2024
  • Managed sponsorship cases for youth entering the US unaccompanied.
  • Identified viable sponsors for youth to reunify with their loved ones or distant relatives in a timely manner based on the case category.

REUNIFICATION CASE MANAGER

LUTHERAN FAMILY SERVICES OF NEBRASKA
08.2021 - 10.2022
  • Managed cases for youth entering the US unaccompanied.
  • Identified viable sponsors for youth to reunify with their loved ones or distant relatives in a timely manner based on the case category.

FAMILY SUPPORT SPECIALIST

MARICOPA COUNTY HUMAN SERVICES
10.2016 - 07.2021
  • Managed a caseload of 60 families per program year.
  • Developed, organized, and facilitated parent workshops on parenting, child development, health, and community resources.
  • Visited homes of families to assess their individual needs.
  • Managed special initiative program 2-Gen in partnership with Workforce Development and Community Services Division within Maricopa County, successfully serving single-unemployed or underpaid parents and their families.

FAMILY SUPPORT SPECIALIST

SOUTHWEST HUMAN DEVELOPMENT
05.2015 - 09.2016
  • Managed a caseload of 54 families per program year.
  • Developed, organized, and facilitated parent workshops on parenting, child development, health, and community resources.
  • Visited homes of families to assess their individual needs.

Education

Associate in Applied Science - Family Development

Phoenix College
05.2015

Bachelor of Science - Family and Human Development

Arizona State University
08.2023

Skills

  • Fluent in English and Spanish
  • Coaching and training
  • Child development
  • Family Development
  • Case management
  • Detail oriented and multi-tasker
  • Time management
  • Problem-solving
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Decision-making
  • Client advocacy
  • Community resources

Timeline

LEVEL 2 PRS CASE MANAGER

APPLIED INTELLECT, LLC
02.2025 - Current

REMOTE CASE MANAGER

ENDEAVORS
10.2023 - 01.2024

REUNIFICATION CASE MANAGER

LUTHERAN FAMILY SERVICES OF NEBRASKA
08.2021 - 10.2022

FAMILY SUPPORT SPECIALIST

MARICOPA COUNTY HUMAN SERVICES
10.2016 - 07.2021

FAMILY SUPPORT SPECIALIST

SOUTHWEST HUMAN DEVELOPMENT
05.2015 - 09.2016

Bachelor of Science - Family and Human Development

Arizona State University

Associate in Applied Science - Family Development

Phoenix College

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