Farrah Hall
Medical Lake,WA
Summary
Skilled server with a focus on effective communication and collaboration within teams. Demonstrated time management and conflict resolution abilities, leading to improved service outcomes. Background includes training new employees and optimizing service processes for enhanced guest experiences.
Overview
6
6
years of professional experience
Work History
Server
Dennys Diner
Moscow, Idaho
11.2023 - 04.2026
- Delivered exceptional customer service in a high-pressure dining environment, enhancing guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Accurately took and processed customer orders to streamline service operations.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Handled payment transactions, ensuring security and accuracy at all times.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Welcomed customers, addressed inquiries, and recommended specials to boost sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests warmly upon arrival and presented menus promptly.
- Trained new servers on standard restaurant procedures to ensure consistency in service quality.
Food Service Worker
McDonald's
Enumclaw, Washington
07.2020 - 06.2022
- Assisted customers with orders, addressing inquiries and providing menu information.
- Served meals to customers in a friendly and courteous manner.
- Prepared food items following standardized recipes and safety guidelines.
- Maintained cleanliness of workstations, dining areas, and restrooms regularly.
- Collaborated with team members to maintain efficient service flow during peak hours, enhancing customer satisfaction.
- Monitored inventory levels and restocked supplies to ensure availability of items throughout the day, supporting uninterrupted service.
- Operated cash register accurately to process transactions, contributing to a seamless customer experience.
- Maintained professional demeanor during interactions with customers and co-workers.
- Prepared a variety of beverages including coffee, tea, and soda according to customer preferences.
- Sorted and packaged take-out orders for customers efficiently and accurately.
- Operated dishwashing machines safely and efficiently.
- Finalized the employee schedule once a week.
Education
Bachelor of Science - Criminology And Psychology
University of Idaho
Moscow, ID05-2026
Skills
- Conflict resolution
- Team collaboration
- Effective communication
- Time management
- Strong work ethic
- Eager learner
- Customer support
Timeline
Server
Dennys Diner
11.2023 - 04.2026
Food Service Worker
McDonald's
07.2020 - 06.2022
Bachelor of Science - Criminology And Psychology
University of Idaho