Farrah Lujan
Isleta,NM
Overview
21
21
years of professional experience
Work History
Administrative HR Assistant
Pueblo Of Isleta
Albuquerque, New Mexico
04.2025 - Current
- Processed onboarding paperwork and kept new hire files organized for Pueblo of Isleta staff.
- Conducted thorough background checks on potential hires to ensure compliance with company standards. for potential new hires.
- Responded to employee inquiries and directed requests to appropriate HR contacts for resolution.
- Responded to emails related to human resources matters in a timely manner.
- Supported HR operations for tribal government personnel and confidential employee records.
- Coordinated meeting schedules and managed office supplies to streamline daily HR operations.
- Maintained confidentiality in dealing with all personnel issues.
- Planned and organized company events to enhance employee engagement and team cohesion.
Census Enrollment Officer
Pueblo of Isleta, Census Enrollment Office
Isleta, NM
05.2024 - 04.2025
- Managed census enrollment process, ensuring accurate data collection and maintenance to enhance community trust.
- Coordinated with tribal members and government agencies to verify and update census information, improving data accuracy.
- Assisted community members with census enrollment procedures, facilitating participation and access to resources.
Patient Registration Clerk
Pueblo of Isleta, Health Center
Isleta, NM
02.2018 - 05.2024
- Registered patients and maintained accurate health center database records, enhancing patient information accessibility.
- Assisted patients in completing documentation and promptly addressed registration inquiries, ensuring a smooth registration process.
- Maintained confidentiality and accuracy of patient records in compliance with HIPAA regulations, safeguarding patient privacy.
Billing Clerk
Pueblo of Isleta, Health Center
Isleta, NM
01.2015 - 02.2018
- Coordinated resolution of billing issues and discrepancies with insurance providers and patients, ensuring timely and accurate adjustments.
- Processed billing for patient services, ensuring accurate coding and timely submission to insurance companies.
- Maintained comprehensive records of billing transactions and patient accounts to support financial accuracy and compliance.
Patient Registration Clerk
Pueblo of Isleta, Health Center
Isleta, NM
01.2006 - 01.2015
- Managed patient registration and intake process, ensuring accurate maintenance of patient records.
- Addressed patient inquiries and concerns during registration, enhancing overall patient experience.
- Coordinated with healthcare professionals to facilitate seamless patient care delivery.
Education
High School Diploma - Billing Office Technology
Albuquerque Job Corps.
1500 Indian School Road05-2003
Skills
- Data Management: Proficient in maintaining accurate records and managing large datasets, including patient information and census data
- Customer Service: Strong ability to assist and communicate effectively with patients and community members
- Billing and Coding: Experienced in medical billing, coding, and resolving insurance-related issues
- Confidentiality: Knowledgeable in handling sensitive information in compliance with HIPAA and other relevant regulations
- Problem-Solving: Adept at resolving discrepancies and addressing challenges in a timely and efficient manner
- Software Proficiency: Skilled in using healthcare management software, billing systems, and general office applications (eg, Microsoft Office Suite)
- Dentrix, Microsoft word, Excel, PMAS, RPMS
Timeline
Administrative HR Assistant
Pueblo Of Isleta
04.2025 - Current
Census Enrollment Officer
Pueblo of Isleta, Census Enrollment Office
05.2024 - 04.2025
Patient Registration Clerk
Pueblo of Isleta, Health Center
02.2018 - 05.2024
Billing Clerk
Pueblo of Isleta, Health Center
01.2015 - 02.2018
Patient Registration Clerk
Pueblo of Isleta, Health Center
01.2006 - 01.2015
High School Diploma - Billing Office Technology
Albuquerque Job Corps.