Farrah Williams
Little Rock,AR
Summary
Dynamic professional with a proven track record at H & R Block Tax Services, excelling in reception management and multi-line phone operation. Adept at fostering strong vendor relationships and enhancing team performance through effective coaching. Committed to maintaining confidentiality while ensuring seamless appointment setting and efficient payment collection.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
H & R Block Tax Services
01.2025 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Lead Supervisor
Edwards Food Giant
01.2024 - 12.2024
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Accounts Payable Clerk
Bumper To Bumper Auto Parts
03.2021 - 06.2023
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Education
Bachelor Of Arts - Business Administration
American InterContinental University
Chandler, AZAssociate Of Arts - Business Administration
American InterContinental University
Chandler, AZ09.2024
High School Diploma -
Premier High School
Little Rock, AR05.2018
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Payment collection
- Mail handling
- Confidential information management
Timeline
Receptionist Administrator
H & R Block Tax Services
01.2025 - Current
Lead Supervisor
Edwards Food Giant
01.2024 - 12.2024
Accounts Payable Clerk
Bumper To Bumper Auto Parts
03.2021 - 06.2023
Bachelor Of Arts - Business Administration
American InterContinental University
Associate Of Arts - Business Administration
American InterContinental University
High School Diploma -
Premier High School
Similar Profiles
Kayla CargileKayla Cargile
Tax Associate at H & R Block Tax ServicesTax Associate at H & R Block Tax Services
Graysen DawsonGraysen Dawson
Receptionist at H & R Block Tax ServicesReceptionist at H & R Block Tax Services
Audrey ThompsonAudrey Thompson
Receptionist at H & R Block Tax ServicesReceptionist at H & R Block Tax Services