Fashanti Allen
Quitman,Ms
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also Detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
4
4
years of professional experience
Work History
Substitute teacher
Quitman School District
12.2023 - Current
- Effectively followed lesson plans provided by absent teachers, ensuring continuity in student learning and minimizing disruptions in the classroom
- Maintained a safe and orderly classroom environment by enforcing school rules and regulations, resulting in a positive and conducive learning atmosphere
- Provided guidance and assistance to students with their assignments and projects, fostering their academic growth and development.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Call Center Representative
Iqor call center
06.2023 - 11.2023
- Performing other duties as assigned.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
Sales Associate
Tuesday Morning
08.2021 - 02.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Volunteer
Lake Side Nursing Home Facility
08.2021 - 01.2022
- Helped patients out of their bed and assist them throughout the day
- Planned and delivered numerous activities and special events
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
- Organized event schedules and implemented reminder systems
- Engaged in community outreach to support program mission.
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
Cashier
Sunflower southern market
03.2020 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Quitman High School
Quitman, MS05.2021
Skills
- Lesson Planning
- Activity Management
- Activity Planning
- Parent Communication
- Technical Support
- Customer Service
- Complaint Resolution
- Promotional Support
- Sales Development
- Product Sales
- Inventory Control
Additional Information - Activities And Honors
ACTIVITES AND HONORS , Quitman High School QHS varsity cheer team Fall 2019-2021 QHS powerlifitng Fall 2019-2021 Quitman High School National Honor Society Fall 2019
Timeline
Substitute teacher
Quitman School District
12.2023 - Current
Call Center Representative
Iqor call center
06.2023 - 11.2023
Sales Associate
Tuesday Morning
08.2021 - 02.2023
Volunteer
Lake Side Nursing Home Facility
08.2021 - 01.2022
Cashier
Sunflower southern market
03.2020 - 08.2023
High School Diploma -
Quitman High School
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