Fatehdeep Singh
streamwood,illinois
Summary
Proven Business Analyst with a track record of leveraging data analysis and team collaboration skills to drive strategic decisions at Respo Health. Excelled in translating complex requirements into actionable insights, enhancing operational efficiency by over 30%. Skilled in Microsoft Office Suite and adept at fostering stakeholder alignment, significantly improving project outcomes.
Overview
4
4
years of professional experience
Work History
Business Analyst
Respo Health
02.2024 - Current
- Collaborate with cross-functional teams to analyze business needs and translate them into actionable project plans and system requirements.
- Conduct data analysis to support strategic decision-making, ensuring efficiency and optimal resource allocation.
- Prepare reports, dashboards, and presentations to track performance metrics and recommend process improvements.
- Facilitate communication between stakeholders, developers, and management to ensure alignment on project goals.
- Lead efforts to identify trends, streamline processes, and implement innovative solutions to enhance business outcomes.
Customer Service Representative
Walgreens
05.2022 - 12.2023
- Delivered excellent customer service by assisting with purchases, handling returns, and resolving customer inquiries.
- Managed inventory, restocked shelves, and ensured the accurate labeling of products to improve operational efficiency.
- Supported the pharmacy team with administrative tasks and maintained strict confidentiality of patient records.
- Assisted in training new hires to ensure compliance with company policies and enhance team productivity.
Team Member
White Castle
06.2021 - 04.2022
- Operated cash registers, prepared food orders, and provided fast, friendly service to customers.
- Maintained cleanliness of the workspace, ensuring adherence to health and safety standards.
- Assisted in resolving customer complaints, improving satisfaction and retention rates.
- Collaborated with team members to ensure smooth daily operations and peak-hour efficiency.
Education
BBA -
University of Illinois At Chicago
Chicago, IL05-2025
Associate of Science -
William Rainey Harper College
Palatine, IL05-2022
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05-2021
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Problem-solving
- Time management
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Business Analyst
Respo Health
02.2024 - Current
Customer Service Representative
Walgreens
05.2022 - 12.2023
Team Member
White Castle
06.2021 - 04.2022
BBA -
University of Illinois At Chicago
Associate of Science -
William Rainey Harper College
High School Diploma -
Hoffman Estates High School
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