Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatema Hoque

Orlando,FL

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

19
19
years of professional experience

Work History

Lunch Server

Jones High School
11.2017 - 01.2018
  • Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation.
  • Provided exceptional service under pressure during high-traffic lunch hours, ensuring timely seating availability for waiting patrons.
  • Adhered to strict food safety guidelines, maintaining a clean and healthy dining experience for all guests.

Entrepreneur

People's Food
01.2005 - 01.2009
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Determined business plan, mission statement, and vision.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding.

Sales Associate

Carter's
05.1999 - 04.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Sociology

Siddheswari College
Dhaka, Bangladesh
01-1994

Skills

  • Strong multitasking
  • Customer service
  • Time management skills
  • Cash handling
  • Team collaboration
  • Cross-cultural communication

Languages

Arabic
Limited Working
Hindi
Professional Working
Bengali
Native or Bilingual
English
Full Professional
Urdu
Professional Working

Timeline

Lunch Server

Jones High School
11.2017 - 01.2018

Entrepreneur

People's Food
01.2005 - 01.2009

Sales Associate

Carter's
05.1999 - 04.2004

Bachelor of Arts - Sociology

Siddheswari College

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