NAFADIMA FATIM KEITA

Charlotte,NC

Overview

Certification

Work History

Case Manager

Ana’s

Conducts intakes and assessments, including psycho-social evaluations for assigned caseload
Provides case management services and assists in the creation of and adherence to their Individual Living Plans, identifying short- and long-term objectives to be achieved
Inputs all client information and updates into the CARES system
Counsels’ clients through individualized and group sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities
Maintains liaison with representatives from community organizations and service and housing providers
Organizes and educates clients through group activities and other events
Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines
Sauti Yetu Center for African Women and Families, violence against women (VAWAG)
Screened prospective clients, conducted intakes for a caseload of clients
Provided clients with legal and social service information, support, and referrals as appropriate
Provided case management to survivors of violence and their children
Translated client documents as necessary from French to English /English to French
Complete all necessary paperwork including safety plan in case of an emergency
Documented reports, progress notes, within the required time frames
Contributed to the drafting of family court petitions and immigration applications
Provided crisis and supportive counseling when needed
Assisted clients in accessing shelter, educational and vocational opportunities
Sauti Yetu Center for African Women and Families
Case planner
Provided casework counseling for about 60 individuals as needed
Conducted mandated visits with families to ensure overall safety
Assessed the needs of the children and family to preserve the family dynamic
Provided support in distinguishing goals and priorities for the family to ensure stability in the home
Assisted in providing resources for families to receive benefit entitlements
Supported the family in decreasing the language barrier between clients and their providers
Documented about 12 families' progress throughout their duration with the preventive agency using connection database and Promise
Referred families to community-based organizations to receive extra support as needed
Successfully worked to meet deadlines for completing reports and history records for about 12 families
Participated in joint home visits with ACS, Family Team Conferences and other meetings as needed
Collaborated with the organization staff members, interpreters, interns and community liaisons.

Certified Home Health Aide

A-plus

Provided health care services in patients residences
Provided medication reminders to patients at the scheduled time
Performed domestic and household tasks
Engaged patient in daily activity
Accompany patients to doctors appointments
Africa Synergy
US-Africa Ambassador
Wrote articles in the debate-forum as part of the selection process in the program
Researched information to write my platform, and to help vulnerable children as US-Africa Ambassador
Provided administrative support to the Vice-President of US-Africa Synergy
Develop with my peer’s activities to raise awareness on Female Genital Mutilation
Contribute to the communication effort of the organization through social media
Learned how to role-play and participate in preparatory meetings of the African Cultural Evening.

Doll Hair salon stylist/ Cashier

American Girl Place

Consistently address customer concerns and special requests in a professional and timely manner
Approach, acknowledge and assist customers promptly
Style doll hair according to company standards and demonstrate proper hair care
Collaborated with co-workers to create a positive work environment and assisted in training new associates
Conducted inventory of salon supplies and stock salon area and communicated replenishment needs when needed
Rang up transactions using POS systems
Promptly and accurately process all point-of-sale transactions
Provided assistance to accomplish team and company goals.

Peer Mediator

John F Kennedy High

Motivated students to better their communications abilities
Resolved conflicting issues among students in need of help
Supervised and was responsible for the wellbeing of the students during the lunch period.

Sales representative

OMG Jeans store

Responsible for getting the store prepared every day for the next business days
Maintained selling floor presentations and restocking them as needed
Provided exceptional customer service
Demonstrated excellent product knowledge
Meet or exceed established store and individual sales and performance goals daily
Assisted stock associates with replenishment and security tagging of merchandise on the selling floor as needed.

Education

International Business BS - Mgmt, Info Systems & Analytics Business

State University of New York

05.2016

Administration BS - Business and Economics

Skills

Computer Skills:
Microsoft Office (Word, Excel, Access, PowerPoint), Adobe Photoshop and InDesign

Well-Experienced with NY State’s CONNECTION and PROMIS database

Affiliations

Vice President of Muslim Student Association, Bronx, NY Member of NABA (National Association of Black Accounts) Treasury of the French Club/ spring 2015