Fatima Chaudhry

• Oversee daily clinic operations, including patient scheduling, staff coordination, patient flow, medical records, front desk operations, and administrative workflows.

• Train and support employees on office procedures, patient service expectations, clinical workflows, scheduling processes, and operational standards.

• Coordinate with physicians and clinical staff to maintain efficient patient flow, resolve operational issues, and ensure patient care.

• Oversee documentation and preventive care initiatives, including fall risk, depression, tobacco, breast cancer, colorectal cancer, hypertension, and vaccination screenings.

• Support Accountable Care Organization compliance, risk adjustment initiatives, HIPAA requirements, and Fraud, Waste & Abuse standards.

• Monitor diabetic quality measures, including kidney health evaluations and diabetic eye exam, and coordinate patient follow up.

• Track outstanding quality measures and work with providers and clinical staff to improve documentation, screening completion, and patient care outcomes.

• Support billing, coding, clinical, and front desk workflows while ensuring accurate documentation and compliance with organizational standards.

• Manage medical records and confidential patient information in accordance with HIPAA.

• Support care of older adults through preventive screenings, fall risk assessments, chronic care quality measures, and appropriate follow up.

• Led multiple projects simultaneously from initiation through completion, ensuring timelines, deliverables, budgets, and client objectives were achieved.

• Managed project scope, resource allocation, vendor coordination, and stakeholder communications across large-scale events and business initiatives.

•Developed project plans, tracked milestones, monitored progress, and resolved issues to ensure successful project execution.

•Coordinated cross-functional teams, external vendors, and organizational leadership to support operational goals and project implementation.

•Created project reports, performance metrics, and budget analyses to improve operational efficiency and cost containment.

•Implemented workflow improvements and process optimization strategies that increased productivity and client satisfaction.

•Managed contract negotiations, procurement activities, and vendor relationships while maintaining project budgets and quality standards.

•Directed event operations, logistics, scheduling, staffing, and risk mitigation activities across multiple concurrent projects.

• Monitored high risk patients and maintained a safe patient care environment through continuous observation and timely communication with clinical staff.

• Assisted patients with daily needs, transportation, and navigation throughout the hospital while maintaining professionalism and patient dignity.

• Communicated changes in patient status and safety concerns to nurses and other healthcare professionals.

• Supported clinical and administrative operations to promote efficient patient care and a positive patient experience.

• Supported daily front office operations, including patient communication, administrative workflows, payment collection, and medical office coordination.

• Managed multi line phone communications, patient inquiries, messages, and follow up requests while coordinating with clinical staff.

• Maintained patient information and administrative records using healthcare databases while ensuring accuracy and confidentiality.

• Managed office inventory and administrative resources to support efficient daily operations.

•Support billing, coding, clinical, and front desk workflows while ensuring accurate documentation and compliance with organizational standards.

• Supported daily pharmacy operations while providing professional service to patients in a high volume healthcare environment.

• Processed and prepared prescriptions with a strong focus on accuracy, medication safety, labeling, and documentation.

• Communicated with patients and pharmacists regarding prescriptions, medication information, payments, and service needs.

• Maintained accurate medication inventory and supported compliance with pharmacy procedures and safety standards.