Fatima Galindo Ocampo
Aurora,CO
Summary
Skilled Optometric Technician with background in providing high-quality patient care, conducting vision tests and maintaining sophisticated optometry equipment. Strengths include strong communication skills, ability to work well under pressure, and adaptability in fast-paced environments. Previous roles have brought about improved office efficiency and heightened patient satisfaction through proactive problem-solving skills.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Aurora Youth Vision
Aurora , CO
03.2024 - 02.2025
- Conducted physical examinations on patients to determine their vision needs.
- Adhered to company policies and procedures related to safety regulations.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Maintained inventory records of raw materials and finished products.
- Assisted optometrists in fitting contact lenses on patients' eyes.
Customer Service Representative
Paradise Cleaners
Denver, CO
05.2021 - 06.2023
- Greeted customers upon arrival and provided assistance with selecting services.
- Inspected garments before returning them to customers.
- Performed daily opening and closing duties such as counting money in the cash drawer and organizing deposits for banking activities.
- Followed up with customers on pending orders via telephone or email.
- Assisted customers in completing forms for special orders and alterations.
- Answered customer inquiries regarding prices, services, store policies, procedures and promotions.
- Prepared clothing for pick-up or delivery according to instructions from customers.
- Strengthened customer retention by offering discount options.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
High School Diploma -
Aurora Central High School
Aurora, CO05-2018
Skills
- Visual field testing
- Contact lens fitting
- Payment collection
- Optical measurements
- Insurance verification
- Insurance preauthorization
- HIPAA compliance
- Scribing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Optometric Technician
Aurora Youth Vision
03.2024 - 02.2025
Customer Service Representative
Paradise Cleaners
05.2021 - 06.2023
High School Diploma -
Aurora Central High School
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