FATIMA JUAREZ GARCIA
Marshalltown,Iowa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Family Support Specialist/ Front Desk
Child, Adolescent, and Parent Support
07.2023 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Documented data and completed accurate updates to case records.
Front Desk Receptionist
Center Associates
04.2022 - Current
- Established and maintained good communications with personnel and clientele
- Answered multi-line phone system and promptly transferred calls
- Welcomed on-site visitors and directed to appropriate personnel
- Provided a high level of customer service to all clients
- Entered data into company software system
- Opened and closed main office in alignment with established security procedures
- Assist Spanish-speaking patient's with interpretation.
Patient Technician
Eye Care Associates
03.2021 - 04.2022
- Kept instruments and equipment clean and sanitized
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection
- Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing
- Assisted Spanish speaking patient with interpretation.
Resident Aide
Iowa Veterans Home
08.2020 - 08.2021
- Maintained a clean and well-organized environment for client happiness and safety
- Supervised medication administration, personal hygiene, and other activities of daily living
- Followed care plan and directions to administer medications
- Kept patient information confidential to protect organization's value.
Education
Associate In Arts (A.A.) In Liberal Arts -
Marshalltown Community College
Marshalltown, Iowa05.2022
Certification In Medical Office Practitioner -
Marshalltown Community College
Marshalltown, Iowa05.2021
Skills
- Team Collaboration
- Multi-Line Telephone Systems
- Sorting and Labeling
- Office Management
- Time Management
- Call Forwarding
- Fast Learner
- Bilingual in Spanish and English
References
- Arriel Roe, Unity Point - Marshalltown, RN, (641) 750-5524, arriel.roe@unitypoint.org
- Cassie Fortune, Center Associates, RN, cfortune@gmail.com
- Work/ Center Associates, Worked With CA For Awhile
Languages
Spanish
Native or Bilingual
Timeline
Family Support Specialist/ Front Desk
Child, Adolescent, and Parent Support
07.2023 - Current
Front Desk Receptionist
Center Associates
04.2022 - Current
Patient Technician
Eye Care Associates
03.2021 - 04.2022
Resident Aide
Iowa Veterans Home
08.2020 - 08.2021
Associate In Arts (A.A.) In Liberal Arts -
Marshalltown Community College
Certification In Medical Office Practitioner -
Marshalltown Community College
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