Summary
Overview
Work History
Education
Skills
Timeline
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Fatima McGee

AZ

Summary

Proven ability to lead team in delivering high-quality service and creating welcoming environment. Reliable and adaptable, skilled in conflict resolution and team coordination. Offering excellent customer service and communication skills, ready to learn and grow.

Overview

4
4
years of professional experience

Work History

Head Hostess/Server

CheeseTime Italian Fusion
03.2024 - 05.2025
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Hostess

BJ's Restaurant & Brewhouse
06.2023 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Legal Intern

The Law Offices of Terry Ray
06.2023 - 08.2023
  • Attended depositions, enhancing understanding of trial procedures and advocacy strategies.
  • Managed case files to ensure swift accessibility for attorneys.
  • Reviewed legal documents and proofed for accuracy to eliminate errors.
  • Observed client interviews to gain insights into case dynamics.

Server

Buffalo Wild Wings
05.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and guest experiences.

To-Go Hostess

Texas Roadhouse
04.2021 - 05.2022
  • Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
  • Took reservations and to-go orders by phone and answered customer questions.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.

Sales Associate

JCPenney
11.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Arts - Criminal Justice

University of Nevada, Las Vegas
Las Vegas, NV
05-2026

Skills

  • Guest service
  • Strong leadership
  • Phone etiquette
  • Customer service expertise
  • Interactive communication skills
  • Detail-oriented
  • Effective multitasking
  • Data entry
  • Schedule coordination
  • Active listening

Timeline

Head Hostess/Server

CheeseTime Italian Fusion
03.2024 - 05.2025

Hostess

BJ's Restaurant & Brewhouse
06.2023 - 03.2024

Legal Intern

The Law Offices of Terry Ray
06.2023 - 08.2023

Server

Buffalo Wild Wings
05.2022 - 08.2022

To-Go Hostess

Texas Roadhouse
04.2021 - 05.2022

Sales Associate

JCPenney
11.2020 - 01.2021

Bachelor of Arts - Criminal Justice

University of Nevada, Las Vegas

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