Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatima Mendoza

Broomfield,CO

Summary

Esthetician with 4 years of experience providing personalized beauty services and 2 years of experience in a management. Passion for making people feel beautiful. Known for exceptional customer service, strong product knowledge, and the ability to create a welcoming environment that improves client retention, satisfaction, and sales.

Overview

4
4
years of professional experience

Work History

Assistant Manager

BoxLunch
06.2024 - Current
  • Helped meet and exceed store goals and KPI's
  • Ensured great customer service and resolved issues professionally
  • Assisted with scheduling, task delegation, and team supervision
  • Ensured a positive work environment to boost staff productivity and reduce turnover rate

Sales Associate

Pandora
11.2021 - Current
  • Supported team members to achieve store KPI's including gold and diamond jewelry sales
  • Delivered personalized customer service and jewelry recommendations for any occasion and client needs
  • Trained new associates on product knowledge and customer engagement techniques.

Sales Associate

Sephora
02.2024 - 06.2024
  • Provided exceptional customer services and and beauty services
  • Demonstrated product knowledge to help improve sales and better product experience for the client
  • Efficiently handled transactions at POS system and consistently asked/received CC applications and loyalty accounts

Education

Associate of Arts - Business

Front Range Community College
Westminster, CO
05.2027

Esthetician License -

Aveda Institute
Denver
03.2022

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Adaptability
  • Product Knowledge
  • Employee Training
  • Beauty Services
  • Communication
  • Reliability

Languages

Spanish
Full Professional

Timeline

Assistant Manager

BoxLunch
06.2024 - Current

Sales Associate

Sephora
02.2024 - 06.2024

Sales Associate

Pandora
11.2021 - Current

Associate of Arts - Business

Front Range Community College

Esthetician License -

Aveda Institute
Fatima Mendoza