Fatima Nassar
Lomita,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Checkout Advocate/Guest Advocate
Target
10.2022 - 04.2023
- Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome.
- Provided information on store promotions and discounts, increasing sales of featured products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Crew Member/Cashier
McDonald's Restaurant
08.2020 - 11.2020
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Education
Associate of Science -
El Camino College
Torrance, CA2026
High School Diploma -
Henry David Thoreau Continuation School
06.2022
Skills
- Team Collaboration
- Customer Service Excellence
- Decision Making Abilities
- Patience and Empathy
- Professionalism and Courtesy
- Product Knowledge
- Cash Handling Expertise
- Adaptability and Flexibility
- Effective Communication
- Customer Service
- Multitasking Capabilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Checkout Advocate/Guest Advocate
Target
10.2022 - 04.2023
Crew Member/Cashier
McDonald's Restaurant
08.2020 - 11.2020
Associate of Science -
El Camino College
High School Diploma -
Henry David Thoreau Continuation School
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