FATIMA ORTIZ
Las Vegas,NEVADA
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
9
9
years of professional experience
Work History
CASHIER
Walmart
Las Vegas, NV
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Manager
Boba Hut
06.2021 - 02.2022
- Adhered to cleaning and food safety standards while maintaining a welcoming atmosphere.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier/Barista
Boba Hut
05.2018 - 06.2021
- Quickly identified and resolved challenges during guest engagements.
- Oversaw different food order channels while handling direct orders from customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Park Services
Wet N Wild
05.2016 - 09.2016
- Maintained cleanliness and directed guests effectively.
- Maintained organization and cleanliness of essential materials.
- Maintained accurate records regarding incident reports, employee attendance, and equipment inventory.
- Ensured high levels of cleanliness throughout the parks, supervising cleaning schedules.
Education
BACHELORS OF SCIENCE -
COLLEGE OF SOUTHERN NEVADA
Skills
- Mastery in communication
- Quick learner
- Skilled at time management
- Self-driven, and self-starter
- Exceptionally reliable
- Strong leadership
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Merchandise restocking
- Staff training
- Problem-solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
CASHIER
Walmart
03.2022 - Current
Manager
Boba Hut
06.2021 - 02.2022
Cashier/Barista
Boba Hut
05.2018 - 06.2021
Park Services
Wet N Wild
05.2016 - 09.2016
BACHELORS OF SCIENCE -
COLLEGE OF SOUTHERN NEVADA