Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatima Ortiz

Chicago

Summary

Motivated professional with a Bachelor of Arts in Studio Art, focused on photography. Demonstrated success in delivering exceptional customer service in fast-paced environments, ensuring consistent quality in beverage and food preparation, while effectively communicating with clients in both English and Spanish.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
02.2025 - Current
  • Craft handcrafted beverages, ensuring consistency and quality in high-demand settings.
  • Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly.
  • Interacted with customers to deliver exceptional service and address their needs effectively.

Team member

Jersey Mike's Subs
01.2024 - 02.2025
  • Maintained cleanliness, stocked work area, prepared orders, and operated cash register to support efficient service.
  • Assisted customers with product inquiries and transactions, enhancing customer experience at sales counter.
  • Prepared fresh subs and salads to meet customer preferences.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections and answered product questions.

Event Photographer/Photobooth operator

Picture Perfect
01.2020 - 01.2025
  • Captured moments at weddings, birthdays, and private events, ensuring high-quality images that reflect each occasion's uniqueness.
  • Operated photo booth equipment and interacted with guests, enhancing overall event enjoyment and guest engagement.
  • Managed image handling and editing workflows while coordinating event setup logistics for seamless operations.

Pantry cook

The Range Cafe
01.2023 - 01.2024
  • Prepared dishes to business standards, including plating desserts and assembling salads, while efficiently managing barista duties.
  • Prepared workstation, prepped ingredients, made dressings, and maintained clean, organized work area to support smooth kitchen operations.
  • Prepared ingredients for daily menu items and specials.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Assisted chefs in cooking and plating dishes during peak hours.

Education

Bachelor of Arts - Studio Art, Art History

University of New Mexico
Albuquerque, NM
05-2025

Skills

  • Espresso preparation
  • Beverage preparation
  • Food and beverage service
  • Cash handling
  • Fast-paced multitasking
  • Time management
  • Customer engagement
  • Team collaboration
  • Effective communication
  • Reliability
  • Strong work ethic
  • Photography

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Barista

Starbucks
02.2025 - Current

Team member

Jersey Mike's Subs
01.2024 - 02.2025

Pantry cook

The Range Cafe
01.2023 - 01.2024

Event Photographer/Photobooth operator

Picture Perfect
01.2020 - 01.2025

Bachelor of Arts - Studio Art, Art History

University of New Mexico
Fatima Ortiz