Fatima Sidibe
Bronx,NY
Summary
Dynamic health services professional with 8 years of experience seeking a role in health service administration. Proven expertise in patient outreach, coordination, and documentation, with hands-on experience at North Central Bronx Hospital and Gotham Health. Skilled in using Epic and NowPow for data management, and proficient in addressing social determinants of health to enhance patient care.
Overview
9
9
years of professional experience
Work History
Community Health Liaison
North Central Bronx Hospital
Bronx, NY
07.2024 - 01.2025
- Facilitated patient outreach and follow-ups, enhancing adherence to treatment plans and attendance at scheduled appointments
- Collaborated with healthcare providers and the community to address social determinants of health and supported patients in completing benefit applications for essential services such as food insecurity, housing, and transportation
- Documented patient interactions in Epic, prepared reports, and maintained detailed case records, utilizing eSHARE for effective tracking and monitoring
Clerical Associate
Gotham Health
Bronx, NY
06.2022 - 07.2024
- Managed phone communications and operated office machinery to support daily administrative functions
- Conducted patient pre-registration and registration processes, including check-in for outpatient services
- Updated patient demographics, scheduled appointments, and handled insurance information to ensure accurate records
Health Advocate-Internship
Lincoln Hospital
Bronx, NY
05.2021 - 12.2021
- Collaborated with a multidisciplinary team to implement a comprehensive screening process for assessing social determinants of health
- Evaluated patient needs and referred them to appropriate agencies and organizations for support
- Worked closely with healthcare professionals to address and mitigate barriers impacting patient health outcomes
College Assistant
Hostos Community College
Bronx, NY
09.2018 - 09.2020
- Conducted routine clerical tasks, including handling phone communications, operating office equipment, and managing mail distribution and dispatch
- Provided counseling services to students, assisting them with the transfer process both into and out of the institution
- Organized and maintained student records, ensuring accurate filing and accessibility
Assistant Program Director
St. Nicholas Nursing Home
Brooklyn, NY
11.2015 - 07.2018
- Coordinated patient admissions, discharges, scheduling, and follow-up appointments, ensuring seamless transitions and continuity of care
- Documented patient issues and complaints in the maintenance logbook to facilitate effective resolution and improve service quality
- Supported new hires by conducting orientation sessions, distributing handouts, and organizing new hire files to promote efficient onboarding
Education
Bachelor of Science - Health Services Administration, Human Resource Management
Lehman College/ CUNY
BronxAssociate in Applied Science - Office Technology
Hostos Community College/CUNY
BronxSkills
- Fluent in English
- Fluent in French
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in Microsoft PowerPoint
- Proficient in NowPow
- Proficient in Epic
- Proficient in Medical Data Entry
- Proficient in Appointment Scheduling
- Strong Organizational Skills
- Strong Interpersonal Skills
- Strong Communication Skills
- Strong Time Management Skills
- Healthcare Management
Timeline
Community Health Liaison
North Central Bronx Hospital
07.2024 - 01.2025
Clerical Associate
Gotham Health
06.2022 - 07.2024
Health Advocate-Internship
Lincoln Hospital
05.2021 - 12.2021
College Assistant
Hostos Community College
09.2018 - 09.2020
Assistant Program Director
St. Nicholas Nursing Home
11.2015 - 07.2018
Bachelor of Science - Health Services Administration, Human Resource Management
Lehman College/ CUNY
Associate in Applied Science - Office Technology
Hostos Community College/CUNY
Similar Profiles
Fatima SidibeFatima Sidibe
Community Health Liaison at North Central Bronx HospitalCommunity Health Liaison at North Central Bronx Hospital
MIRLANGE BAPTISTE, RNMIRLANGE BAPTISTE, RN
Registered Nurse- Medical Surgical at North Central Bronx HospitalRegistered Nurse- Medical Surgical at North Central Bronx Hospital
Tara SarjooTara Sarjoo
Staff Nurse, at North Central Bronx HospitalStaff Nurse, at North Central Bronx Hospital
Britney JiangBritney Jiang
Clinical Nursing Student at North Central Bronx HospitalClinical Nursing Student at North Central Bronx Hospital
CHELSEA RODRIGUEZCHELSEA RODRIGUEZ
Spa & Pool Attendant at Park Hyatt HotelSpa & Pool Attendant at Park Hyatt Hotel