Fatima Sow
Houston
Summary
Developed skills in client care and personalized treatments in fast-paced, customer-focused environment. Expertise in skincare techniques and client consultations, ensuring tailored solutions. Recognized for enhancing client satisfaction through attentive consultations and expert product knowledge, driving sales and fostering loyalty in a competitive environment. Looking to transition into new field, leveraging strong interpersonal and technical abilities.
Overview
4
4
years of professional experience
Work History
Esthetician
Hello Sugar
02.2024 - Current
- Provided exceptional customer service during skincare consultations and treatments.
- Assisted in maintaining cleanliness and organization of treatment rooms and equipment.
- Learned to perform facial treatments using various skincare products and techniques.
- Supported team members in managing appointment schedules and client records.
- Performed various esthetic treatments, including facials, waxing, and chemical peels, ensuring adherence to safety protocols.
- Developed strong client relationships through effective communication and attentive service during appointments.
Beauty Advisor
Sephora
11.2021 - 03.2023
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Educated clients on product application techniques and benefits for optimal results.
- Maintained cleanliness and organization of beauty displays to enhance customer experience.
- Demonstrated knowledge of current beauty trends to provide informed recommendations.
- Processed transactions efficiently while ensuring accuracy in handling cash and card payments.
Education
High School Diploma -
Carlie Wunsche Senior High School
Spring, TXSome College - Accounting And Finance
Sam Houston State University
Huntsville, TXCertificate of Completion & Graduate -
Ogle School
TXSkills
- Customer service
- Multitasking and organization
- Sanitization
- Social media marketing
- Superior attention to detail
- Relationship building and management
- Sales background
- Customer consultation
- Guest services expertise
Timeline
Esthetician
Hello Sugar
02.2024 - Current
Beauty Advisor
Sephora
11.2021 - 03.2023
High School Diploma -
Carlie Wunsche Senior High School
Some College - Accounting And Finance
Sam Houston State University
Certificate of Completion & Graduate -
Ogle School