Summary
Overview
Work History
Education
Skills
Languages:
Certification
Timeline
Generic

Fatima Surmawalla

Richmond,Texas

Summary

Engaging Sales Associate with 3 years experience who is committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Ulta Beauty Inc.
Fulshear, TX
12.2022 - 10.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Collected payments and provided accurate change.

Teacher's Aide Volunteer

Sugarcreek Montessori
Katy, TX
08.2023 - 12.2023
  • Helped maintain a safe environment in the classroom by monitoring student behavior.
  • Assisted teachers with classroom activities and lesson plans.
  • Supervised students during recess and lunch periods.
  • Maintained an organized work area by cleaning desks, bookshelves.
  • Kept track of teaching materials and regularly stocked school supplies.

Sales Associate

Five Below
Fulshear, TX
10.2020 - 12.2022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used technology resources to assist customers in locating and selecting items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

High School Diploma -

K12 Virtual Academy
Hallsville, TX
06-2023

Skills

  • Payment Processing
  • Order Processing
  • Listening Skills
  • Inventory Tracking
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Verbal/written communication
  • Cash Register Operation
  • Positive and professional
  • Flexible Schedule
  • Phone Ettiquite
  • Client Service

Languages:

  • Fluent in Urdu
  • Fluent in Hindi

Certification

  • First Aid Certified
  • Pharmacy Technician Trainee License

Timeline

Teacher's Aide Volunteer

Sugarcreek Montessori
08.2023 - 12.2023

Sales Associate

Ulta Beauty Inc.
12.2022 - 10.2023

Sales Associate

Five Below
10.2020 - 12.2022

High School Diploma -

K12 Virtual Academy

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Fatima Surmawalla