FATIMAH GILMER
Killeen,TX
Summary
Certified Medical Assistant adept in handling confidential paperwork, administering medication and providing quality patient care. Experienced in Sports Medicine, Otolaryngology (Ear, Nose and Throat) and adolescent medical clinic settings. Established record of reliability and creating positive rapport with patients, their family, physicians and staff. Looking to transition into a full-time medical assistant role in a healthcare clinic environment.
Overview
8
8
years of professional experience
Work History
CERTIFIED MEDICAL ASSISTANT
SETON FAMILY OF DOCTORS - SPORTS MEDICINE CLINIC
07.2019 - Current
- Handles inbound calls from customers with inquiries and questions regarding health insurance, maintain customer accounts and record account information
- Ensures that all documentation is completed before sending it to the insurance company for processing
- Collects copayments, coinsurance and deductible payment at each appointment
- Verify and Secured Customer’s Hippa
- Multitask and excelled a high volume of calls
- Processed Prior Authorization orders timely
- Extensively trained in spreadsheet, word processing, filing and administrative work
- Attends to patients under the supervision of the Orthopedic Physician and Nurses
- Interviews patients and collects their medical history as well as educate patients on issues, procedures, treatments and preventive measures related to musculoskeletal injuries
- Interprets lab panels/results, takes blood, and prepare samples for laboratory analysis
- Prepares patients for an EKG, spirometry test or X-ray, wound dressing, fabricating/applying splints and fitting crutches
- Conducts intakes for injury severity, such as using a goniometer to assess range-of-motion
- Provides patient comfort by utilizing resources and materials; transports patients; answers patients' call lights and requests; reports observations of the patient to supervisor.
TGI FRIDAYS
08.2017 - 12.2019
- Greets guests, builds rapport, and ensures an enjoyable, quality dining experience
- Identifies the experience the guest wants and customizes the service to meet those expectations
- Promptly and accurately takes food and beverage requests from guests
- Ensures expedient service of food and beverages to the guest
- Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
- Expertly recommends menu items and beverages and upsells items when possible
- IDs all guests ordering alcoholic beverages according to policy
- Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable
- Practices conversational ordering by mentioning current promotional features.
CERTIFIED MEDICAL ASSISTANT
CHILDREN’S EAR
05.2018 - 07.2019
- NOSE, AND THROAT CLINIC (ASCENSION) –, , TX
- Assisted with the examination and treatment of patients under the direction of a physician in the Otolaryngology Clinic
- Interviewed patients measures vital signs, and records information on patients' charts
- Prepared treatment rooms for examination of patients
- Answered the phone, maintained records, and filed
- Performed basic materials management functions to include ordering and stocking of supplies
- Assisted with maintaining a clean and orderly environment
- Documented the provider's encounter with patients
- Listed all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider
- Transcribed patient orders including, but not limited to, laboratory tests, radiology tests and medications.
FRONT END CASHIER
WALMART SUPERCENTER
03.2016 - 07.2017
- Operated cash registers at the front of the stores
- Greeted customers warmly as they made purchases
- Scanned all items, processed cash, check and credit card transactions and deactivated security devices on bags and items purchased
- Packed and loaded customers' purchases in carts
- Maintained the required amounts of cash in registers and request price checks when necessary
- Verified customers' ages when they buy restricted merchandise such as beer or wine
- Cleaned work areas and returned merchandise to shelves and racks.
Education
CERTIFIED PHLEBOTOMY TECHNICIAN -
CYBERTEX INSTITUTE OF TECHNOLOGY
CERTIFIED MEDICAL ASSISTANT - undefined
CYBERTEX INSTITUTE OF TECHNOLOGY
2018
CERTIFIED EKG TECHNICIAN - undefined
CYBERTEX INSTITUTE OF TECHNOLOGY
2017
OSHA AND HIPAA CERTIFICATION - undefined
2003
Skills
- Patient Care/ Education
- Medical Terminology
- Diagnostic Testing/EKG
- Electronic Medical Records
- Vital Signs/Equipment Monitoring
- First Aide &CPR
- Infection Control/Wound Care
- Medication Administration
- Phlebotomy/ Injections
- Inventory and Supply Management
- Exam Room Preparation
Timeline
CERTIFIED MEDICAL ASSISTANT
SETON FAMILY OF DOCTORS - SPORTS MEDICINE CLINIC
07.2019 - Current
CERTIFIED MEDICAL ASSISTANT
CHILDREN’S EAR
05.2018 - 07.2019
TGI FRIDAYS
08.2017 - 12.2019
FRONT END CASHIER
WALMART SUPERCENTER
03.2016 - 07.2017
CERTIFIED PHLEBOTOMY TECHNICIAN -
CYBERTEX INSTITUTE OF TECHNOLOGY
CERTIFIED MEDICAL ASSISTANT - undefined
CYBERTEX INSTITUTE OF TECHNOLOGY
CERTIFIED EKG TECHNICIAN - undefined
CYBERTEX INSTITUTE OF TECHNOLOGY
OSHA AND HIPAA CERTIFICATION - undefined
Similar Profiles
Lizeth MendozaLizeth Mendoza
Front Desk Receptionist at Sun City Sports Medicine & Family ClinicFront Desk Receptionist at Sun City Sports Medicine & Family Clinic
Brianna InmanBrianna Inman
Medical Assistant at All Florida Family Sports Medicine ClinicMedical Assistant at All Florida Family Sports Medicine Clinic
Amy Bennett-KimAmy Bennett-Kim
Radiology Technologist at Seton Family of Doctors/Express CareRadiology Technologist at Seton Family of Doctors/Express Care