Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatimah Godwin

Baltimore,MD

Summary

Adept Pharmacy Technician and Shift Lead at Walgreens, I excelled in streamlining workflow and enhancing customer satisfaction. My expertise in drug inventory control and problem-solving, coupled with a commitment to confidentiality and team collaboration, significantly improved service efficiency, handling 200+ customer interactions daily with precision and care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Baltimore, MD
01.2024 - Current

•Carefully measured by prescriptions, prepared and printed labels, and filled 50 - 200 orders daily.

•Managed inventory for 500+ behind & over the counter medications.

•Served 200+ customers daily by taking prescriptions, answering questions, billing insurance, and handling payment.

•Protected customer’s privacy by upholding strict confidentiality through all local and HIPAA laws.

•Managed phone calls, answering questions, and resolving all of my customer concerns.

Shift Lead

Walgreens
Baltimore, MD
10.2022 - 01.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

GED -

Historic East Baltimore Community Action Coalition
Baltimore, MD
06.2023

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Answering customer questions
  • Medication dispensing
  • Supply restocking
  • Pharmacy and customer records management
  • Drug inventory control
  • Drug safety
  • Verifying orders
  • Advanced math skills
  • Cash handling
  • Drug classification
  • Management
  • Organized

Certification

Certified Pharmacy Technician (CPht)

Certified pharmacy technician in Maryland

Timeline

Pharmacy Technician

Walgreens
01.2024 - Current

Shift Lead

Walgreens
10.2022 - 01.2024

GED -

Historic East Baltimore Community Action Coalition
Fatimah Godwin