
Adept Pharmacy Technician and Shift Lead at Walgreens, I excelled in streamlining workflow and enhancing customer satisfaction. My expertise in drug inventory control and problem-solving, coupled with a commitment to confidentiality and team collaboration, significantly improved service efficiency, handling 200+ customer interactions daily with precision and care.
•Carefully measured by prescriptions, prepared and printed labels, and filled 50 - 200 orders daily.
•Managed inventory for 500+ behind & over the counter medications.
•Served 200+ customers daily by taking prescriptions, answering questions, billing insurance, and handling payment.
•Protected customer’s privacy by upholding strict confidentiality through all local and HIPAA laws.
•Managed phone calls, answering questions, and resolving all of my customer concerns.
Certified Pharmacy Technician (CPht)
Certified pharmacy technician in Maryland