Fatimata sy
MEMPHIS,TN
Overview
7
7
years of professional experience
Work History
Chromebook Sales Specialist
Premium Retail Services Inc
Chesterfield, MO
06.2022 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted customers with purchases by sharing merchandise and pricing information.
Customer Service Representative
InfoCision
Akron , OH
10.2020 - 01.2022
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Made outbound calls to obtain account information.
- Achieved company sales goal weekly
Picker Packer
Cardinal Health
Memphis, TN
04.2018 - 08.2019
- Picked products from designated locations using a scanner and cart to fulfill customer orders
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce the risk of accidents and malfunctions
- Accurately keyed in data for packages into the computer system using handheld scanners
- Marked and labeled containers with accurate shipping information to prevent delays
- Achieved 100% daily packaging goal
Customer Service
Baptist memorial health sciences
Memphis, TN
01.2016 - 05.2017
- Cashier
- Cleaning and organizing workspace
Education
Bachelor's in Business - Business
Colorado Technical University
Colorado Springs, CO02.2015
Associate of Science - Healthcare
Colorado Technical University
Colorado Springs, CO12-2016
High School Diploma -
Colorado Technical University
Memphis, TN2010
Skills
- Customer service
- Proficient in Typing
- Shipping and Receiving
- Microsoft Word, PowerPoint, Excel, and Adobe Acrobatt
Timeline
Chromebook Sales Specialist
Premium Retail Services Inc
06.2022 - 06.2023
Customer Service Representative
InfoCision
10.2020 - 01.2022
Picker Packer
Cardinal Health
04.2018 - 08.2019
Customer Service
Baptist memorial health sciences
01.2016 - 05.2017
Bachelor's in Business - Business
Colorado Technical University
Associate of Science - Healthcare
Colorado Technical University
High School Diploma -
Colorado Technical University