FATIME MULJOLI
New Port Richey,FL
Summary
Competent Phlebotomy Technician with 4 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
4
4
Languages
30
30
years of professional experience
Work History
Phlebotomist
HCA Florida Trinity Hospital
Trinity, Florida
01.2022 - Current
- Performed venipunctures and capillary collections with precision and care.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Home Care Assistant
Home Care Services
New Port Richey, Florida
01.2017 - 01.2020
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Managed medication administration, contributing to the maintenance of optimal health for clients.
- Provided essential housekeeping services, creating clean and comfortable home environments for clients.
- Supported dietary needs through meal preparation and assistance with feeding when necessary.
- Demonstrated cultural sensitivity by respecting individual beliefs, preferences, and values when providing care services.
Cashier
Chick-fil-A
Trinity, Florida
01.2008 - 01.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Medical Laboratory Technician/Medical Office Assistant
Pristina Hospital
Pristina, Kosovo
01.1997 - 01.1999
- Answered phone calls, scheduling, and billing information and patient check-in
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
- Increased overall lab productivity by optimizing work schedules, prioritizing tasks, and minimizing downtime.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
Phlebotomy certification -
CNA MEDICAL ACADEMY | MEDCA
Holiday, FL11-2021
No Degree - undefined
Pristina University
Pristina, Kosovo05-1999
High School Diploma - undefined
Pristina High School
Pristina, Kosovo06-1996
Skills
- Problem-Solving
- Interpersonal Communication
- Patient confidentiality
- Venipuncture
- Adaptability and Flexibility
- Multitasking
- Customer Service
- Time Management
LANGUAGES
Albanian - Native or Bilingual
Bosnian - Native or Bilingual
Croatian - Native or Bilingual
English - Native or Bilingual
Timeline
Phlebotomist
HCA Florida Trinity Hospital
01.2022 - Current
Home Care Assistant
Home Care Services
01.2017 - 01.2020
Cashier
Chick-fil-A
01.2008 - 01.2017
Medical Laboratory Technician/Medical Office Assistant
Pristina Hospital
01.1997 - 01.1999
High School Diploma - undefined
Pristina High School
No Degree - undefined
Pristina University
Phlebotomy certification -
CNA MEDICAL ACADEMY | MEDCA