FATOUMATA BAH
Zypherson Corporation
Brooklyn,NY
1
Language
1
Certification
17
years of professional experience
Alert, attentive and disciplined worker seeking to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Work History
Administration Manager
9 Years 9 Months- Plan and coordinate administrative procedures and systems and devise ways to streamline processes
- Recruit and train personnel and allocate responsibilities
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations
- Manage schedules and deadlines
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
- Organize and supervise other office activities (recycling, renovations, event planning etc.)
- Ensure operations adhere to policies and regulations
- Keep abreast with all organizational changes and business developments
Delivery Driver
9 Years 7 Months- Operated delivery vehicles safely and efficiently to ensure timely product distribution.
- Loaded and unloaded packages while adhering to safety protocols and company standards.
- Maintained accurate delivery logs and documentation for compliance and tracking purposes.
- Communicated effectively with dispatchers to optimize route planning and minimize delays.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Deliver Terrazzo, heavy marble countertops company equipment
Postal Carrier
4 Years 10 Months- Delivered mail and packages efficiently along designated routes.
- Maintained accurate records of deliveries and pickups.
- Assisted in sorting and organizing mail for streamlined processing.
- Adapted to changes in delivery schedules and routes promptly.
- Trained new staff on best practices for route navigation and efficiency.
- Implemented process improvements to enhance delivery speed and accuracy.
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
Security Supervisor
4 Months- Functional ability to detect and deficiencies responsible for loss prevention and implement accepted corrective measures
- Well versed in detecting unusual incidents and perform investigative measures to ensure prevention of possible loss
- Special talent for safely apprehending and detaining suspected shoplifters and performing rites rituals
- Proven success in using surveillance and radio equipment to assist in handling loss prevention and investigative duties
- Clear thinking, aimed at exercising good judgement when tailing suspicious persons or investigating doubtful situations
- Strong observation and critical thinking skills aimed at analyzing potentially detrimental situations
- Demonstrated ability to sense suspicious behavior and actions and handle adverse situations in an authoritative manner
- Able to react non-emotionally during times of extreme duress with a great ability to stay focused on the job
- Conduct random searches as and when deemed appropriate
- Provide patrolling duties in and around the store with specified equipment
Sales Associate
1 Year 1 Month- Recommend products based on customer needs and desires, answered questions regarding products
- Maintain a knowledge of sales, promotions, store policies, and security practices
- Prepare sales slips and contracts, arranged delivery and facilitated special requests and orders
- Sell ancillary products such as insurance and service contracts, arranged financing options for customers
- Provide knowledgeable, honest, and superior customer service.
Sales Representative
3 Years 2 Months- Increased regional sales from $25 million to $350 million.
- Managed 250 sales representatives in 10 Western states.
- Implemented training course for new recruits — speeding profitability.
- Recommended products based on customer needs and desires, answered questions regarding products
- Maintained a knowledge of sales, promotions, store policies and security practices
- Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders
- Sold ancillary products such as insurance and service contracts, arranged financing options for customers
- Provided knowledgeable, honest, and superior customer service.
Server/Cashier
11 Months- Welcome customers and help determine their orders.
- Process customer orders and record them in the restaurant database.
- Relay customers’ orders to the kitchen staff.
- Ensure all orders are delivered to the customers in a timely manner.
- Accept cash and return the correct change.
- Tally money in the cash drawer at the beginning and end of each work shift.
- Place food orders in the appropriate bags and boxes.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Clean and arrange eating, service, and kitchen spaces.
- Help kitchen staff when needed.
Merchandise Associate
7 Months- Role model established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately ring customer purchases/returns and counts change back to customer according to established operating procedures
- Promote credit and loyalty programs during customer interactions
- Maintain and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately process/prepare merchandise for the sales floor following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provide and accept ongoing recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintenance of a risk-free environment
- Perform other duties as assigned
Education
High School Diploma
Skills
Interpersonal Skills. Communication. Problem Solving. Supervisory. Administrative. Customer Service. Critical Thinking. Time Management. Security and Loss Prevention. Retail. Food Service. Negotiation and Sales.
Customer service
Positive attitude
Valid Driver's license
Teamwork and collaboration
Attention to detail
Dependable and reliable
Certification
Security License. Bartender License. Tip Certifications.
Languages
Fulani
Elementary
Timeline
Postal Carrier
USPS
11.2021 - 2023Read More
Delivery Driver
Zypherson Corporation
02.2017 - 2026Read More
Administration Manager
Zypherson Corporation
12.2016 - CurrentRead More
Security Supervisor
NYLO Hotel
04.2016 - 08.2016Read More
Sales Associate
Express Furniture Warehouse
12.2014 - 01.2016Read More
Sales Representative
Time Warner Cable
08.2011 - 10.2014Read More
Server/Cashier
Boston Market
08.2010 - 07.2011Read More
Merchandise Associate
TJ Maxx
08.2009 - 03.2010Read More
Queens EOC
High School Diploma
Read More