Fatu Johnson
Morrisville,PA
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Exchange
07.2023 - 11.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Child and Youth Program Assistant
Himawari School Age Care
11.2021 - 02.2023
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Collaborated with colleagues to develop age-appropriate programs that met the needs of diverse learners.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Monitored children''s behavior and intervened when necessary, ensuring a respectful learning atmosphere.
- Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
Warehouse Inventory Clerk
Game Stop
08.2020 - 02.2021
- Supported quality control efforts, inspecting incoming shipments for damage or discrepancies before adding them to the inventory system.
Direct Support Professional Caregiver
Champion Service
08.2019 - 02.2020
- Enhanced client independence by providing personalized support and implementing individualized care plans.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
- Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
Assembler Operator
Ingersoll Rand - Trane
12.2018 - 07.2019
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Collaborated effectively with team members to meet production targets consistently.
Audit Clerk
Nation Aids Commission
01.2018 - 08.2018
- Assisted in the preparation of comprehensive audit reports, presenting findings to management for informed decisionmaking.
- Enhanced audit efficiency by streamlining processes and implementing automated systems.
- Collaborated effectively with internal departments to gather relevant data and documents for audits.
- Conducted detailed research on industry trends to identify potential areas of concern or improvement in audits.
- Strengthened relationships with clients by providing timely updates and addressing queries regarding audit findings.
Education
BBA - Accounting
African Methodist Episcopal University
Monrovia Liberia06.2018
High School Diploma -
Carver Mission Academy
Monrovia Liberia07.2013
Skills
- Inventory Control
- Product Sales
- Order Processing
- Customer Needs Assessment
- Team Interaction
- Planning Activities
- Child Safety
- Personal Hygiene Assistance
Timeline
Sales Associate
The Exchange
07.2023 - 11.2023
Child and Youth Program Assistant
Himawari School Age Care
11.2021 - 02.2023
Warehouse Inventory Clerk
Game Stop
08.2020 - 02.2021
Direct Support Professional Caregiver
Champion Service
08.2019 - 02.2020
Assembler Operator
Ingersoll Rand - Trane
12.2018 - 07.2019
Audit Clerk
Nation Aids Commission
01.2018 - 08.2018
BBA - Accounting
African Methodist Episcopal University
High School Diploma -
Carver Mission Academy
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