Faustina Diaz
Davie,FL
Summary
Customer-focused Assistant Manager experienced in scheduling, team coordination, and daily operations. Improved workflow and supported repeat business through effective communication and organization. Streamlined routine tasks, managed inventory tracking, and facilitated team training to ensure smooth daily operations.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Assistant Manager
HBestWay
01.2025 - Current
- Coordinated staff schedules, balancing coverage needs with workload priorities..
- Trained new team members on procedures, expectations, and service standards.
- Worked on logistics with Excel and Google docs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improving team coordination and task consistency.
- Worked on getting estimates for jobs to be done within the company.
- Advertisement for the company.
Rental Coordinator
HBestWay
01.2025 - Current
- Coordinated rental reservations and scheduling.
- Communicated availability, pricing, and order updates to customers and vendors promptly.
- Monitored rental inventory, equipment status, and readiness to support smooth operations.
- Improved workflow efficiency by organizing requests, priorities, and daily coordination tasks.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
Education
No Degree -
Western High School
Davie, FL06.2027
Skills
Team leader, customer service, communication, organization, time management, scheduling, multitasking, advertisement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gardening
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Gym Workouts
- Camping
- Team Sports
- Interior Design
Extracurricular activities
Outside of school, I enjoy staying active through fitness and soccer while also exploring my creative interests in painting, pottery, and Photoshop. I also enjoy cooking and using my free time to develop new skills and hobbies.
Timeline
Assistant Manager
HBestWay
01.2025 - Current
Rental Coordinator
HBestWay
01.2025 - Current
No Degree -
Western High School