Faustino Perez
Floresville ,TX
Summary
Dynamic bar manager with a proven track record at Los Cucos Mexican Cafe, excelling in team leadership and customer service. Expert in developing innovative drink menus and training staff to enhance guest experiences. Skilled in problem-solving and maintaining compliance with health regulations, ensuring a safe and enjoyable environment for patrons.
Overview
9
9
years of professional experience
Work History
Bar Manager
Los Cucos Mexican Cafe
2017.11 - Current
- Managed daily bar operations, ensuring efficient service and adherence to safety protocols.
- Supervised a team of bartenders, providing training on beverage preparation and customer service techniques.
- Developed and implemented drink menus, incorporating seasonal ingredients and customer feedback.
- Monitored inventory levels, placing orders to maintain stock while minimizing waste.
- Maintained compliance with health regulations, conducting regular inspections of bar area for cleanliness and safety standards.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Temp
BG Staffing - BG Multifamily
2024.10 - 2026.04
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Yardi
- Knock
- Taking prospects on tours
- marketing
- Over see in - outs
Front Desk Manager
La Quinta
2023.01 - 2024.06
- Managed guest check-in and check-out processes, ensuring a smooth arrival experience.
- Resolved guest inquiries and complaints, enhancing customer satisfaction and loyalty.
- Coordinated room assignments and maintained accurate reservations using property management systems.
- Trained new front desk staff on operational procedures and customer service standards.
- Collaborated with housekeeping to ensure timely room availability for incoming guests.
- Collected room deposits, fees, and payments.
- Monitored security cameras to maintain safety and security of guests and hotel.
Education
High School Diploma -
New Braunfels HS
New Braunfels, TX05.2018
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Conflict resolution
- Customer relations
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Temp
BG Staffing - BG Multifamily
2024.10 - 2026.04
Front Desk Manager
La Quinta
2023.01 - 2024.06
Bar Manager
Los Cucos Mexican Cafe
2017.11 - Current
High School Diploma -
New Braunfels HS