Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Fauzia Tasmim

Atlantic City,NJ

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Customer Care Representative

Amazon
Atlantic City, NJ
09.2023 - Current
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.
  • Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
  • Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
  • Processed orders accurately and efficiently according to established procedures.
  • Provided feedback on customer service efficiency to deliver better support options.
  • Followed up on emailed or web-submitted customer inquiries within standard response times.

Education

High School Diploma -

Chittagong College
Chittagong
06-2021

Skills

  • Adherence To High Customer Service Standards
  • Problem Resolution
  • Patient Outreach And Follow-Up
  • Patient Data Updates
  • Order Fulfillment
  • Customer Service Excellence
  • Service Issue Resolution
  • Order Management
  • Promotional Support
  • Sales Promotion
  • Sales

Languages

English
Professional
Bengali
Full Professional

References

References available upon request.

Timeline

Customer Care Representative

Amazon
09.2023 - Current

High School Diploma -

Chittagong College

Similar Profiles

CREATE PROFILE
Fauzia Tasmim