FAVIAN GUEVARA
Chicago,IL
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
19
19
years of professional experience
Work History
Area Manager
FedEx
Chicago, Illinois
08.2022 - Current
- Managed daily operations and ensured efficient package handling processes.
- Coordinated with team members to maintain high service quality standards.
- Trained new staff on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency.
- Monitored employee performance and provided constructive feedback regularly.
- Supervised employees, ensuring optimal productivity.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Resolved conflicts between employees or customers in a professional manner.
- Provided guidance on the implementation of new policies and procedures in stores.
Ops Manager
FedEx
Chicago, Illinois
01.2015 - Current
- Oversaw the development of new products from concept through launch; monitored progress at each stage of the process ensuring quality standards were met.
- Conducted regular training sessions on safety protocols, operational procedures, and product knowledge for team members across all departments.
- Trained new staff on safety protocols and operational procedures for compliance.
- Collaborated with cross-functional teams to resolve operational challenges efficiently.
- Built strong operational teams to meet process and production demands.
- Responded to information requests from superiors, providing specific documentation.
- Improved productivity initiatives, coordinating itinerary and scheduling Switcher schedules.
Sales Manager
FYI Insurance
Chicago, Illinois
01.2013 - 06.2018
- Led sales team to develop effective insurance solutions for clients.
- Trained new sales representatives on company policies and product offerings.
- Conducted client meetings to understand needs and recommend appropriate coverage options.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Created and presented monthly reports to management on sales performance.
Radio Jockey
La Ley 107.9
Chicago, Illinois
11.2006 - 12.2012
- Engaged listeners through interactive segments and live call-ins.
- Curated playlists to enhance listener experience during broadcasts.
- Collaborated with production team to ensure smooth broadcast operations.
- Maintained equipment functionality and resolved technical issues promptly.
- Ensured that all broadcast regulations were complied with.
- Performed live broadcasts from remote locations.
- Generated creative ideas to engage listeners in the show's content.
- Coached interns on proper radio broadcasting techniques.
Education
Some College (No Degree) - Criminal Justice
Gerald Washington
Chicago, ILSkills
- Process improvement
- Employee training
- Performance management
- Operational efficiency
- Conflict resolution
- Critical thinking
- Decision making
- Team and leadership development
Affiliations
- D.J. Private Events.
- Involved in community youth faith classes.
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- 2 Bravo Zulu This Current Year
- Certified The Preload Sort for 10 Months for FY 2024
Timeline
Area Manager
FedEx
08.2022 - Current
Ops Manager
FedEx
01.2015 - Current
Sales Manager
FYI Insurance
01.2013 - 06.2018
Radio Jockey
La Ley 107.9
11.2006 - 12.2012
Some College (No Degree) - Criminal Justice
Gerald Washington