Fawnda Brown

• Coordinated order accuracy with kitchen staff, resolving special requests and minimizing service delays.
• Delivered attentive table service, anticipating guest needs and maintaining prompt food and beverage delivery.
• Processed payments accurately, handled cash and card transactions, and closed checks without errors.
• Assisted with side work, restocking, and opening or closing duties to keep service areas ready.

Prepared beers and wine for servers and attended to customers at the bar.

• Resolved customer service issues, addressing account needs and maintaining consistent service quality.
• Managed route service accounts, maintaining brochure displays and replenishing literature for retail clients.
• Coordinated display installations, removals, and resets to support merchandising standards and customer requirements.
• Audited inventory levels, ensuring timely restocking of folders, pamphlets, and promotional materials.
• Monitored account details, updating service records and verifying accurate product placement.
• Maintained strong client relationships through reliable follow-up, responsive communication, and proactive support.
• Answered in-depth questions about company offerings, service policies and benefits of each plan.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Greeted guests promptly and presented menu recommendations based on dining preferences.
• Delivered food and beverages efficiently while maintaining attentive table service.

Served guests Breakfast and Managed day Dining room in off season