Fayth Hoover
Needville
Summary
Dedicated server with expertise in customer service and effective problem resolution. Proven ability to collaborate within teams to enhance dining experiences. Strong adherence to food safety practices ensures high-quality service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Gogi
Victoria
09.2025 - 11.2025
- I worked as a server at a Korean BBQ restaurant, where I consistently provided attentive and efficient service in a high-volume, team-driven setting. My responsibilities included accurately recording customer orders, operating the point-of-sale system, and ensuring timely delivery of food and beverages while maintaining a positive and welcoming dining experience. In addition, I was in training to transition into a bartending role, where I began developing skills in beverage preparation, bar operations, and responsible alcohol service.
- The restaurant ultimately closed due to relocating to a different location. That is why I had to leave.
- Addressed customer inquiries and resolved issues, contributing to improved satisfaction levels.
- Leveraged knowledge of menu items to offer tailored recommendations to guests.
- Executed opening and closing duties, ensuring a well-prepared dining area and adequate supply levels.
Server
Hooters
Stafford
05.2024 - 08.2025
- I worked as a server in a fast-paced restaurant where I provided quality customer service, took and entered orders accurately, and ensured timely food and beverage delivery. I operated a point-of-sale system, handled cash and electronic payments, and maintained accuracy in all transactions. I worked well with team members to keep operations running smoothly and consistently delivered efficient, reliable service in a busy environment.
- I left the position in order to focus on my academic commitments and collegiate softball season. Additionally, the commute between my workplace and college became increasingly demanding, making it difficult to maintain the schedule required for both responsibilities.
- Delivered exceptional service to high volume of daily customers, enhancing their dining experience.
- Demonstrated enthusiasm and in-depth knowledge about the restaurant's menu and products to enhance customer experience.
- Addressed guest inquiries and complaints efficiently and professionally, contributing to customer satisfaction.
Cashier/Delivery Driver/Pizza Maker
Simple Simons Pizza
Rosenberg
05.2023 - 08.2023
- I served in a multifaceted role as a cashier, delivery driver, and pizza line team member, where I managed customer transactions with accuracy, coordinated and completed timely deliveries, and assisted in food preparation on the make line. I operated the point-of-sale system, handled cash and electronic payments, and ensured all orders were entered and fulfilled correctly. On the make line, I prepared pizzas according to company standards, maintained food safety and cleanliness, and worked efficiently during high-volume periods. As a delivery driver, I followed routes effectively, ensured prompt and accurate order delivery, and provided courteous customer service upon arrival. Throughout this role, I demonstrated strong time management, reliability, and the ability to adapt in a fast-paced, team-oriented environment.
- I left the position to attend college in Oklahoma for my first two years, focusing on my academic and athletic commitments.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Enhanced customer satisfaction by providing personalized service tailored to individual needs.
Front Desk/ Kids Zone
Texans Fit
Rosenberg
05.2022 - 08.2022
- Greeted guests, checked them in by scanning admissions, and maintained a welcoming and organized environment. Ensured cleanliness throughout facility, restocked supplies, and supported upkeep of shared spaces. Supervised kids’ play area to provide a safe, clean, and enjoyable experience for children and families.
- I left the position in order to pursue my college education in Oklahoma, where I also competed in collegiate softball.
- Managed time effectively to complete tasks on schedule and meet deadlines.
- Evaluated customer inquiries to identify specific needs.
Education
Bachelor of Science - Kinesiology
Texas A&M University At Victoria
Victoria, TX12-2026
Skills
- Dining customer service
- Beverage preparation
- Food safety practices
- Table bussing
- Cash handling
- POS operations
- Customer upselling
- Food sales and promotion
- Time management
- Problem resolution
- Team collaboration
- Conflict management
- Positive and professional
- Menu memorization
- Menu memorization
Certification
- TABC
- Food Handlers
Timeline
Server/Bartender
Gogi
09.2025 - 11.2025
Server
Hooters
05.2024 - 08.2025
Cashier/Delivery Driver/Pizza Maker
Simple Simons Pizza
05.2023 - 08.2023
Front Desk/ Kids Zone
Texans Fit
05.2022 - 08.2022
Bachelor of Science - Kinesiology
Texas A&M University At Victoria