Alisha Wilson
Hagerstown,MD
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
Quest Fitness Club
Jackson, Mississippi
07.2013 - 02.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with members and suppliers through account development.
- Maximized efficiency by coaching and mentoring staff on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built member and employee loyalty.
- Instructed various Aerobics and boot camp classes
- Implemented many health fairs on and off the site of the facility to maintain the goal of reaching all ages and race for membership sales and retention.
Education
Bachelor of Science - Nursing Education
Hinds Community College
Raymond, MS12.1999
Skills
- Records Organization and Management
- Administrative Management
- Sales Tracking
- Hiring and Onboarding
- Payroll
- Scheduling
- Event Coordinating
Timeline
General Manager
Quest Fitness Club
07.2013 - 02.2022
Bachelor of Science - Nursing Education
Hinds Community College
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