Proactive Manager with years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing veterinary services. Focused professional with attention to detail and clear communication skills.
Hi, I’m
Sadie Gibson
Port Aransas
Summary
Overview
8
years of professional experience
Work History
Bay Breeze Animal Clinic
Hospital Manager
11.2022 - Current
Job overview
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
Blue Marlin Holdings
Manager. Owner=Ryan Levene
03.2021 - 11.2022
Job overview
- Greeted and encouraged feedback from customers to implement changes.
- Drove monthly evaluations to maximize customer satisfaction and improve bottom-line profitability.
- Worked closely with owners to help guide budget planning and outgoing costs.
- Planned activities to support changes to meet customers specifications and requirements.
- Implemented and enforced policies and procedures by overseeing staff activity on a daily basis.
- Completed daily reports and analyzed sales.
- Managed and motivated employees to be productive and engaged in work.
Everhart Animal Hospital 361-854-1439
Lead Reception. Supervisor=Alan Garett DVM
03.2018 - 05.2021
Job overview
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Stayed up to date on changing product and service options to provide support to customers and employees.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained, documented and presented progress reports to leaders.
- Enhanced supervisory and leadership abilities by working closely with mentoring receptionist.
- Conferred with customers each day to maintain current understanding and resolve issues.
South Texas Vet Clinic 361-358-8351
Lead Vet Tech. Supervisor=Jane Moczygemba
11.2015 - 03.2018
Job overview
- Cleaned and disinfected exam areas and equipment to maintain a healthy environment.
- Prepared surgical instruments for use in sterile environments.
- Conducted preliminary patient workups by gathering patient history information and documenting presenting condition.
- Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
- Assisted veterinarian in surgeries and procedures across variety of domestic and exotic species of animals.
- Oversaw a team of 8 technicians in daily and monthly tasks.
Education
Skidmore-Tynan High SchoolSkidmore, TX
Diploma
05.2013
University Overview
Skills
- Business administration
- Issue and conflict resolution
- Training
- Customer Service
- Financial Management
- Staff Supervision
- Reliable & trustworthy
- Problem resolution
Timeline
Hospital Manager
Bay Breeze Animal Clinic
11.2022 - Current
Manager. Owner=Ryan Levene
Blue Marlin Holdings
03.2021 - 11.2022
Lead Reception. Supervisor=Alan Garett DVM
Everhart Animal Hospital 361-854-1439
03.2018 - 05.2021
Lead Vet Tech. Supervisor=Jane Moczygemba
South Texas Vet Clinic 361-358-8351
11.2015 - 03.2018
Skidmore-Tynan High School
Diploma
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