Damien Dattolo

Service Technician

Service Experts

Melbourne, FL

09.2021 - 12.2023

Inspected equipment for proper operation and safety hazards prior to use.
Troubleshot electrical circuits using schematics and diagrams.
Conducted preventive maintenance on a variety of machines and systems.
Conducted service appointments to diagnose and fix problems.
Logged services performed in service ticket system.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Adhered to quality assurance procedures during every stage of the service process.
Repaired faulty components such as motors, pumps, valves, switches.
Communicated with clients for outstanding customer service and to increase repeat business.
Completed scheduled appointments on time to drive quality service.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Filled out work orders, repair logs and maintenance plans to document work completed.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Provided technical support to customers over the phone and in person.
Diagnosed problems and determined solutions for various customer issues.
Tracked inventory used and notified supervisor about re-ordering needs.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Conducted brazing tasks to complete service calls.