Federico Caballero
South Lake Tahoe,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Le Zoo
05.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Beach Attendant
Jade Signature Sunny Isles
01.2023 - 05.2023
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
Food Runner
Noble House Hotel & Resorts
01.2022 - 12.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Owner/Sales Manager
SUCOL (Matress Store)
01.2017 - 06.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Language Course - English Language
IICANA
Cordoba, Argentina12-2020
Master of Science - Marketing And Sales
National University of Cordoba
Cordoba, Argentina12-2017
High School Diploma -
Pio X
Cordoba, Argentina11-2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Dining area maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Le Zoo
05.2023 - 11.2024
Beach Attendant
Jade Signature Sunny Isles
01.2023 - 05.2023
Food Runner
Noble House Hotel & Resorts
01.2022 - 12.2022
Owner/Sales Manager
SUCOL (Matress Store)
01.2017 - 06.2021
Language Course - English Language
IICANA
Master of Science - Marketing And Sales
National University of Cordoba
High School Diploma -
Pio X
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