Felecia Barnes
Quitman
Summary
26 years of experience in the hotel industry to include office management; able to analyze and identify trends, and market travel packages to clients and prospects. Highly organized and enthusiastic; able to prioritize effectively to accomplish multiple tasks and complete projects under pressure. Skilled in cultivating excellent relationships with both clients and colleagues.
Overview
17
17
years of professional experience
Work History
Office Manager
Back Yard Retreat
Valdosta, GA
08.2023 - Current
- Calculate and produced weekly payroll
- Streamlined office operations by implementing efficient administrative processes.
- Communication among staff to enhance productivity.
- Managed inventory and supplies, ensuring optimal stock levels for daily operations.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
General Manager, Sales
Jubilee Hospitality Group
Atlanta, Georgia
01.2019 - 01.2023
- Managed hotels with yearly revenue of 2.6 million with monthly expenditures to efficient and profitable operations.
- Established standards for personnel performances, service to patrons, room rates, advertising and marketing.
- Allocated funds, authorized expenditures, set budgets for yearly marketing strategies and sales goals.
- Determined vulnerabilities of competitive relationships and established target goals.
- Planned and coordinated business meetings with local civic organizations, Chamber of Commerce, and Convention Center.
Branch Manager
People Ready
Valdosta, Georgia
01.2015 - 01.2019
- Oversaw daily branch operations to ensure efficient workflow and high-quality service delivery.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning.
- Managed budgets and financial performance, optimizing resource allocation for maximum profitability.
- Established strong relationships with clients, enhancing trust and promoting long-term partnerships.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
General Manager, Sales
Lake City Hotels
Lake City, Florida
01.2009 - 01.2015
- Managed hotels with yearly revenue of 2.6 million with monthly expenditures to efficient and profitable operations.
- Established standards for personnel performances, service to patrons, room rates, advertising and marketing.
- Allocated funds, authorized expenditures, set budgets for yearly marketing strategies and sales goals.
- Determined vulnerabilities of competitive relationships and established target goals.
- Planned and coordinated business meetings with local civic organizations, Chamber of Commerce, and Convention Center.
Education
High School Diploma -
Lowndes County High School
Valdosta, GA01-1975
Skills
- Customer service
- Organizational skills
- Office administration
- Clear oral/written communication
- Scheduling of staff and calendar management
- Payroll and budgeting
Timeline
Office Manager
Back Yard Retreat
08.2023 - Current
General Manager, Sales
Jubilee Hospitality Group
01.2019 - 01.2023
Branch Manager
People Ready
01.2015 - 01.2019
General Manager, Sales
Lake City Hotels
01.2009 - 01.2015
High School Diploma -
Lowndes County High School