Dana Whitaker
Tellico Plains,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Store Associate
68 Gulf
Tellico Plains, TN
01.2024 - Current
- Provided cash register operations and handled customer payments.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Reconciled daily sales transactions against cash registers totals.
- Adhered to safety regulations when handling hazardous materials.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Owner/Operater
Hello Wardrobe
Tellico Plains, TN
10.2023 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Created marketing strategies to drive revenue and increase brand visibility.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, sales, inventory, and accounting.
- Identified as a Top Rated Seller through Ebay.
Store Associate
Sunstoppersautowest
Valdosta, GA
12.2018 - 12.2023
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Performed daily opening and closing procedures for store operation.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Adhered to safety regulations when handling hazardous materials.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Floral Design Associate
Whimsical Gatherings
Maryville, TN
08.2014 - 12.2017
- Assisted customers with floral selection, design and arrangements.
- Created custom bouquets using a variety of fresh flowers and foliage.
- Organized flower inventory to ensure availability for customer orders.
- Maintained proper storage conditions for all flowers in the shop.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Education
Tellico Plains High School
Tellico Plains, TN05-2015
Skills
- Customer Service
- Complaint Handling
- Customer Relations
- Customer Needs Assessment
- Store Opening And Closing
- Positive And Engaging Demeanor
- Payment Processing
- Excel Expert
- Technologically Competent
- Quick Learner
Timeline
Store Associate
68 Gulf
01.2024 - Current
Owner/Operater
Hello Wardrobe
10.2023 - Current
Store Associate
Sunstoppersautowest
12.2018 - 12.2023
Floral Design Associate
Whimsical Gatherings
08.2014 - 12.2017
Tellico Plains High School