Felecia Washington

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Managed crisis situations effectively, ensuring safety of all involved.
• Participated in patient education, helping to reinforce concepts and treatment plans.
• Counseled and mentored clients on substance use and life choices.
• Charted on each patient daily.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Took patient blood pressure and pulse rate, reporting findings in health charts.
• Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
• Improved patient well-being by providing compassionate care and support during their mental health journey.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Guided patients in development of coping strategies, improving their ability to manage symptoms.
• Improved patient safety with continuous observation and timely intervention.

• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Facilitated personal hygiene management, feeding and ambulation.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Documented patient information and care activities in electronic health record.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted patients with daily living activities, promoting independence and dignity.
• Operated electronic health records system to update patient information accurately.

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Collected co-payments or full payments from customers.
• Managed medication inventory, ensuring availability of all necessary drugs.
• Managed opening and closing duties for pharmacy.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

• Monitored vital signs and reported significant changes to nursing staff and prepared rooms for patients for overnight stay
• Supported mobility exercises to enhance patient physical well-being.
• Communicated effectively with healthcare team to coordinate patient care plans.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Reduced patient stress levels through effective communication and active listening skills.
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.

• Prepared rooms for patient long term stay at hospital