Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felecia Watson

Killeen,TX

Summary

Achieved consistent client support and compassionate caregiving at Outreach Health Services, enhancing quality of life for individuals with disabilities. Excelled in behavior redirection and first aid, contributing to a safer, more supportive environment. Demonstrated ability to exceed sales targets at Twin Liquors by building strong customer relationships, showcasing a blend of hard and soft skills. Reliable , enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

17
17
years of professional experience

Work History

Direct Support Professional

Outreach Health Services
Austin, TX
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support

Sales Assistant

Twin Liquors
Killeen, TX
01.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Elderly Caregiver

Texas Elder Care Law
Killeen, TX
03.2008 - 04.2010
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.

Education

GED -

Goodwill Excel
01.2004

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Compassionate Caregiving

Timeline

Sales Assistant

Twin Liquors
01.2021 - Current

Elderly Caregiver

Texas Elder Care Law
03.2008 - 04.2010

Direct Support Professional

Outreach Health Services

GED -

Goodwill Excel
Felecia Watson