Felice McCowan
Mesa,AZ
Summary
Experienced, Goal oriented Loan Processor with over 15 years of helping qualified loan applicants obtain loans in a timely manner, while protecting the organizations credibility and lending policies.
Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Known as the Broker Queen. Helped run the department and train other processors on how to broker loans to other lenders.
Overview
12
12
years of professional experience
Work History
Senior Loan Processor
American Financial Network
01.2014 - 06.2022
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Managed pipeline of 40-50 loans per month
- Helped create broker loan division for our branch, training processor on brokering process
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Running and finalizing DU/LP when submitting loans to underwriting
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Handled any conditions sent from underwriting departments.
- Utilized loan origination software to process and track loan applications.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
- Collected and compiled paperwork such as title abstracts, appraisals, insurance paperwork, loan files and tax histories.
- Assisted loan officers with origination and closing processes to fast track procedures and promote teamwork.
- Coordinated closing process with attorneys, title companies, and government clerks.
Senior Loan Processor
Academy Mortgage Corporation
12.2010 - 08.2013
- Running and finalizing DU/LP when submitting loans to underwriting
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Managed pipeline of 30-40 loans per month
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Managing loan files making sure Loan Officer and buyer understands all conditions requested by lender and verifying conditions before submitting them back to underwriter
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Utilized loan origination software to process and track loan applications.
- Provided quick turnaround times to maintain fast-past schedule.
Education
Bachelor of Science - Business Management
Hampton University
Hampton, VA06.2002
Cosmetology License -
Huron Valley Beauty Academy
06.1999
Studies - General
Huron High School
1999
Skills
- Strong negotiations and customer service skills
- Use of computers
- Self Starter
- Loan Origination and Underwriting
- Detail Oriented
- Expert communication skills
- Closing Costs Calculation
- Proficient in all areas of Encompass software system
- Proficient in Desktop Underwriter/LP Freddie/GUS software system
- Excellent at multi-tasking
- Expert at FHA/VA/USDA loan processing
- Information Verification
- Regulatory Compliance Documentation
- Loan Process Coordination
Timeline
Senior Loan Processor
American Financial Network
01.2014 - 06.2022
Senior Loan Processor
Academy Mortgage Corporation
12.2010 - 08.2013
Bachelor of Science - Business Management
Hampton University
Cosmetology License -
Huron Valley Beauty Academy
Studies - General
Huron High School
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