Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Felicia Adu-Poku

Carbondale,IL

Summary

I am a highly skilled Food Science and Technology professional with extensive experience in quality assurance, food safety, regulatory compliance, research, and development. I have worked in academia, industry, and administration, serving as a Graduate Research Assistant,Operational Support, Business Systems Manager, GMP Technologist, Quality Assurance Officer and an Auditor for multiple ISO and food safety standards. I have expertise in teaching, laboratory management, auditing, training, and leadership, and I excel in data analysis, project management, and cross-functional teamwork, making me a versatile and resourceful professional in both education and the food industry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative assistant

Center for Teaching Excellence (CTE)-SIUC
06.2024 - Current
  • Assist with various administrative and communication activities
  • Supporting the development of strategic, operational plans and writing website copy
  • Organizing and promoting CTE events and workshops
  • Managing digital projects

Graduate Research Assistant

Department of Plant, Soils and Agricultural Systems (SIUC)
08.2023 - Current
  • Principal researcher for 'Effects of processing on the antidiabetic properties of bitter melon' project
  • Managing the food safety and process engineering lab
  • Facilitate lab sessions and projects for undergraduate and graduate students in food processing and food engineering
  • Support other lab related projects

Business Systems Coordinator

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
02.2023 - 07.2023
  • Managing the business management system including all internal and external audits and corrective action across all functions, capabilities, and sites within the organization
  • Creating the implementation schedule for each plant and monitoring adherence to agree on implementation goals and timelines
  • Implementation of Local requirements & KO requirements
  • Facilitating and coordinating the compilation and update of all documents & records
  • Ensuring implementation of the appropriate CCBA and legislative policies (such as EOSH act) on safety and housekeeping
  • Acts as a resource and business partner on the methods used to organize training and workshops, develop written documents/SOPs, and perform internal reviews and evaluations that meet the KO requirements
  • Administrating document data system and training of all relevant parties on document & data control
  • Assisting all functions with writing of procedures, work aids, training materials and updating of documents
  • Reporting on legal compliance to Local and KO requirements

Internal Auditor

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
04.2021 - 07.2023
  • Internal Auditor for Coca-Cola Operation Requirements (KORE), NOSA, FSSC 22000:2018, ISO 14001:2015, Safety, Health, Environment, and Quality (SHEQ) Manual, Voltic Ghana Limited Integrated Management Systems Procedure.

GMP Technologist

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
01.2022 - 01.2023
  • Conducting GMP audits, preparing reports and communicating all GMP issues and corrective action plans to relevant parties
  • Managing lab consumables, CIPs and pest control program
  • Supervision of all micro lab activities (sampling and analyzing of ingredients, packaging materials, water treatment samples, finished goods, trial samples, validation samples and environmental monitoring samples
  • Communication of all micro results and drawing of corrective action plan for all out of specs
  • Initiating problem solving using the 5 WHY tool for all micro-out of specs and drawing a corrective action plan to prevent problem from reoccurring
  • Trainings i.e., personal hygiene, GMP, food safety and quality, cleaning and sanitization, pest control, aseptic sampling, Food Bioterrorism and biovigilance, food traceability, Allergen policy, glass policies, waste management and micro for non-microbiologists
  • People management, i.e., microbiologists.

Quality Assurance Quality Controller

Coca Cola Beverages Africa- Voltic Ghana Limited
01.2020 - 03.2022
  • Incoming raw material inspection
  • Supporting in the implementation of GMPs, SHE policies
  • Sensory Evaluation Analysis and Documentation.
  • Ingredient, Chemical, Packaging materials and product traceability
  • Online checks and physicochemical analysis of products including natural Mineral Water, evaporated milk, and yoghurt
  • Documentation and internal audit

Research and Product Development Intern

HPW Fresh and Dry Limited
03.2017 - 07.2017
  • The project lead for developing flour from pineapple core, declared as waste, for use as an anticaking agent for dried fruits, resulted in marked performance improvements.
  • Project lead for developing vinegar from the juice of the core of the pineapple.
  • Project lead for developing tea from pineapple peels.

Education

Master of Science - Plants, Soils and Agricultural Systems (Major-Food Processing)

Southern Illinois University
Carbondale
05-2025

Bachelor of Science - Food Science And Technology

Kwame Nkrumah University of Science And Technology
06.2018

Skills

  • Auditing
  • Training
  • Regulatory and legal requirement coordination
  • Communication
  • Documentation and recordkeeping
  • Operational support
  • Data trending and analysis
  • Research and Development

Certification

  • Food Handler Certificate

References

References available upon request.

Timeline

Administrative assistant

Center for Teaching Excellence (CTE)-SIUC
06.2024 - Current

Graduate Research Assistant

Department of Plant, Soils and Agricultural Systems (SIUC)
08.2023 - Current

Business Systems Coordinator

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
02.2023 - 07.2023

GMP Technologist

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
01.2022 - 01.2023

Internal Auditor

Coca Cola Beverages Africa (CCBA)-Voltic Ghana Limited & West African Refreshments Limited (WARL)
04.2021 - 07.2023

Quality Assurance Quality Controller

Coca Cola Beverages Africa- Voltic Ghana Limited
01.2020 - 03.2022

Research and Product Development Intern

HPW Fresh and Dry Limited
03.2017 - 07.2017

Master of Science - Plants, Soils and Agricultural Systems (Major-Food Processing)

Southern Illinois University

Bachelor of Science - Food Science And Technology

Kwame Nkrumah University of Science And Technology
Felicia Adu-Poku