Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Bessard

Oxford,NC

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

24
24
years of professional experience

Work History

Supervisor

FedEx Freight
09.1999 - Current
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Achieved results by working with staff to meet established targets.
  • Evaluated employee performance and coached and trained to improve weak areas.

Education

High School Diploma -

Elyria High School
Elyria, OH

Skills

  • Training and mentoring
  • Process Monitoring and Improvement
  • Operations Management
  • Flexible and Adaptable
  • Multitasking
  • Active Listening
  • Time Management

Timeline

Supervisor

FedEx Freight
09.1999 - Current

High School Diploma -

Elyria High School

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Felicia Bessard